Soleil Mulqueeny
Fairlight
Summary
Dynamic and results-oriented professional with extensive experience in hospitality and event catering, notably with Michelle Jackson. Excelled in team collaboration and customer service, significantly enhancing guest satisfaction. Demonstrated strong multitasking and efficient organization skills, alongside a commitment to food safety and professional appearance. Proven ability to thrive in fast-paced environments, achieving notable improvements in service delivery and operational efficiency.
Professional hospitality worker prepared for this role. Experience in delivering exceptional guest service, ensuring customer satisfaction, and maintaining clean and organized dining environment. Strong focus on team collaboration, reliability, and adaptability to changing needs. Skilled in communication, problem-solving, and multitasking, with friendly and approachable demeanor.
Overview
3
3
years of professional experience
Work History
Wait Staff Member/Hospitality Worker
Boathouse Waterfront Restaurant
10.2022 - Current
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Inspected dishes and utensils for cleanliness.
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Assisted in training new waitstaff members, fostering a team-oriented work environment.
- Promptly addressed customer complaints or issues, resulting in increased guest satisfaction rates.
Catering Assistant
Michelle Jackson
06.2024 - 06.2024
- Provided friendly, courteous service to create memorable moments for guests.
- Cleaned and organized kitchen stations to promote team efficiency.
- Collaborated with team members to execute seamless catering events for clients.
- Coordinated closely with other staff members during events for smooth service delivery.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Maintained professional demeanor under pressure during high-stress situations, contributing to overall success of catered events.
- Created visually appealing buffet displays that attracted positive attention from event attendees.
- Assisted in the preparation and presentation of food, ensuring high-quality standards were maintained.
Laborer
ALM Masonry
04.2022 - 03.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
- Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
- Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
- Used variety of hand and power tools to complete tasks.
- Loaded and unloaded materials onto trucks and trailers.
- Cleaned and maintained tools, equipment and worksites.
- Moved and cleared debris from work sites to dispose of in designated areas.
Education
High School Diploma -
NBSC Freshwater Senior Campus
11-2024
Skills
- Strong multitasking
- Efficient organization
- POS system operation
- Professional appearance
- Handling complaints
- Memory retention
- Food safety
- Strong work ethic
- Safe food handling
- Effective customer upselling
- Team collaboration
- Customer service
- Sales expertise
Timeline
Catering Assistant
Michelle Jackson
06.2024 - 06.2024
Wait Staff Member/Hospitality Worker
Boathouse Waterfront Restaurant
10.2022 - Current
Laborer
ALM Masonry
04.2022 - 03.2023
High School Diploma -
NBSC Freshwater Senior Campus
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