Sophie McCall
Baldvis,WA
Summary
Motivated and reliable retail worker with hands‑on experience in customer service, sales, and stock management. Strong team player with a friendly, solutions‑focused approach and the ability to adapt quickly in fast‑paced environments. Skilled in assisting customers, handling transactions, and keeping store areas organised and presentable.
I have an exceptional eye for detail and genuinely enjoy creating clean, welcoming spaces for guests. Known for my positive “can‑do” attitude, warm communication style, and supportive approach when working with colleagues. Highly motivated and committed to maintaining high standards, especially in luxury hospitality settings where presentation and guest experience matter most.
Overview
6
6
years of professional experience
Work History
Click and Collect Retail Assistant
Bunnings Warehouse
Rockingham, WA
11.2025 - Current
- Delivered customer service by recommending products and resolving enquiries across trade and DIY departments.
Replenished stock, maintained shelf presentation, and supported accurate merchandising across store aisles.
Operated point-of-sale systems, processed transactions, and handled returns with accuracy.
Picked and packed online orders, ensuring order accuracy and timely customer collection.
Supported stocktakes, investigated discrepancies, and maintained inventory records for replenishment planning.
Followed workplace safety procedures, keeping work areas clean, organised, and compliant.
Collaborated with team members to manage seasonal demand and prioritise daily store tasks.
Maintained tidy and organized store environment to comply with cleanliness standards.
Casual Creative Assistant
The Hair Coven
02.2025 - 05.2025
- Greeted clients, confirmed service preferences, and supported comfortable, professional guest experience.
Collaborated with stylists on creative projects, enhancing customer experience.
Prepared styling stations with sanitized tools, capes, towels, and product supplies for seamless client service.
Assisted stylists with blow-drying, sectioning, color application, and rinse services to support appointment flow.
Managed product restocking, inventory organization, and backbar cleanliness to keep salon workflow efficient.
Sanitized combs, brushes, bowls, and chairs to maintain hygiene and safety standards.
Casual Salon Assistant
Natalie Packer Hair Salon
10.2024 - 01.2025
- Assisted senior stylists with preparation and client care.
Maintained cleanliness and organisation of salon spaces.
Supported stylists with shampooing, blow-drying, and client preparation for appointments.
Sanitized tools, stations, and equipment to maintain salon hygiene standards.
Managed product restocking, inventory checks, and supply organization for daily operations.
Greeted clients and coordinated check-in flow to support smooth appointment schedules.
Part-time Salon Assistant
Tribe Indie
12.2021 - 05.2023
- Advanced from entry-level assistant to actively managing client services.
Performed hair washing, massage, blast drying, and facilitated product sales.
Worked flexible hours, including weekends and evenings, to meet customer demands.
Army Cadet
Baldivis Army Cadets
04.2021 - 08.2021
- Developed leadership, teamwork, and discipline through structured cadet programmes.
Education
High School Diploma -
Ridge View Secondary Collage
Baldivis, WA10-2025
Skills
- Experienced in computerised booking systems and registers
- Skilled in salon stock management and inventory control
- Customer service
- Customer assistance
- Order processing
- Sales floor organization
- Brand representation
- Inventory tracking
- Retail transactions processing
- Inventory management proficiency
- Friendly and helpful
- Reliable and responsible
- Attention to detail
- Adaptable and flexible
Accomplishments
- Swimmer of the Month (State Swim Secret Harbour).
- Represented school in inter-school sports including swimming, athletics, and soccer.
- Provided coaching to younger students in physical education classes.
Interests
Sports and physical education coaching, Creative hair styling and exploring innovative trends, Collaborating in team-oriented environments
Timeline
Click and Collect Retail Assistant
Bunnings Warehouse
11.2025 - Current
Casual Creative Assistant
The Hair Coven
02.2025 - 05.2025
Casual Salon Assistant
Natalie Packer Hair Salon
10.2024 - 01.2025
Part-time Salon Assistant
Tribe Indie
12.2021 - 05.2023
Army Cadet
Baldivis Army Cadets
04.2021 - 08.2021
High School Diploma -
Ridge View Secondary Collage
Personal Information
- Date of Birth: 2007-09-05
- Well‑presented and highly motivated young professional with a strong eye for detail and a genuine passion for creating spotless, welcoming environments. Relocating to Braco, Dunblane in November 2026 and available for work from 16th November. Known for a positive “can‑do” attitude, excellent teamwork, and a warm, helpful approach when supporting guests and colleagues.
Personal Attributes
- Strong work ethic with emphasis on punctuality, teamwork, and adaptability.
- Flexible and responsive to last-minute challenges and demands.
- Demonstrated ability to mentor and support younger students in sports activities.
Personal Information
- Date of Birth: 2007-09-05
- I am a well presented young adult, willing to learn and
- I will be relocating to Braco, Dunblane in November 2026 and will be available for work after 16th November.
- References available on request