Taylor Lee Stein
Berserker
Summary
Experienced with customer service, assisting clients with product selections, and resolving inquiries efficiently. Utilizes merchandising techniques to create appealing displays that attract customers and boost sales. Knowledge of inventory management and maintaining organized stockrooms to ensure smooth operations.
Overview
11
11
years of professional experience
Work History
Retail Assistant – Click & Collect
Bunnings Rockhampton
11.2023 - Current
- Invoicing.
- Strict time management to meet order requirements.
- Phone Enquires & Customer Complaints
Shift Supervisor
Calliope Pizza Place
08.2020 - 11.2023
- Front End Management.
- Delivery Driver.
- Food/Dough Preparation.
Business Administration Trainee
Roseberry Qld / Headspace Gladstone
03.2018 - 08.2019
- General Administrative Duties.
- Booking and Managing Appointments for Clients & Clinicians.
- Data Entry.
Retail Assistant
Kmart
08.2014 - 04.2017
- Front Desk (Customer complaints, returns, phone enquires and employee management)
- General Merchandise (Presentation & Stocking)
- Apparel (Presentation & Stocking)
Education
Diploma - Library & Information Services
TAFE Qld
Certificate III - Hospitality (Front of House)
Axial Training
08.2022
Certificate I - Business
Central Queensland University
06.2018
Skills
- Customer service
- Customer assistance
- Patience and empathy
- Time management capabilities
- Cash register operation
- Adaptability and resilience
- Sales floor organization
- Complaint handling
- Conflict resolution techniques
- Product merchandising
- Multitasking
- Effective communication
- Product restocking
- Reliable and responsible
- Honest and dependable
- Flexible hours
Timeline
Retail Assistant – Click & Collect
Bunnings Rockhampton
11.2023 - Current
Shift Supervisor
Calliope Pizza Place
08.2020 - 11.2023
Business Administration Trainee
Roseberry Qld / Headspace Gladstone
03.2018 - 08.2019
Retail Assistant
Kmart
08.2014 - 04.2017
Diploma - Library & Information Services
TAFE Qld
Certificate III - Hospitality (Front of House)
Axial Training
Certificate I - Business
Central Queensland University
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