Sravanthi Saka

• Proficient in patch management, including the timely application of patches and updates to mitigate security vulnerabilities and risks.
• Skilled in application packaging, ensuring secure deployment of software and adherence to security standards.
• Experienced in SCCM (MECM) for package creation, testing, and deployment, ensuring secure software distribution and compliance with organizational policies.
• Knowledgeable in utilizing the Microsoft suite to safeguard IT infrastructures. Proficient in Python, PowerShell, Bash scripting and SQL, enabling automation of tasks, troubleshooting and enhancing operational efficiency.
• Skilled in documenting and analyzing security incidents to identify root causes and implement preventive measures to avoid future occurrences.
• Proficient in effectively organizing workflow and tasks in accordance with deadlines and priorities.
• Demonstrates exceptional interpersonal, verbal, and written communication skills, fostering collaborative relationships with stakeholders from diverse backgrounds, including customers, team members, and management.

A tech-savvy problem-solver who's great at managing time and pays close attention to details.

Proficient in effectively organizing workflow and tasks in accordance with deadlines and priorities.

Demonstrates exceptional interpersonal, verbal, and written communication skills, fostering collaborative relationships with stakeholders from diverse backgrounds, including customers, team members, and management.

• Proficient in patch management, including the timely application of patches and updates to mitigate security vulnerabilities and risks.
• Implemented changes starting from the initial stages of planning all the way through to delivery and implementation.
• Skilled in application packaging, ensuring secure deployment of software and adherence to security standards.
• Experienced in SCCM (MECM) for package creation, testing, and deployment, ensuring secure software distribution and compliance with organizational policies.
• Knowledgeable in utilizing the Microsoft suite to safeguard IT infrastructures.
• Proficient in Python, PowerShell, Bash scripting and SQL, enabling automation of tasks, troubleshooting and enhancing operational efficiency.
• Skilled in documenting and analyzing security incidents to identify root causes and implement preventive measures to avoid future occurrences.
• Create a Service Ticket in ITSM system with accurate ticket classification and documentation of steps performed to resolve/dispatch the user issues as per the documentation standards outlined in the ITSM knowledge base.

Visa Status: Australian Permanent

• Joined Code Academy to practice various coding languages such as Python, SQL, PowerShell, and Bash.
• Engage in self-paced learning through online courses, certifications, and practical exercises to deepen understanding and proficiency in cybersecurity concepts and tools.