Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

SRIJA CHOWDARY VADLAMUDI

Clyde

Summary

Motivated Full Time Team Member professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.

Overview

2
2
years of professional experience

Work History

Retail Assistant

Sri Kumaran Grocery Store
03.2023 - 09.2024
  • Greeted customers warmly upon arrival and provided prompt assistance with inquiries, ensuring a positive shopping experience
  • Efficiently restocked shelves rotated merchandise and maintained store cleanliness to ensure a pleasant shopping environment
  • Demonstrated exceptional communication skills by effectively addressing customer concerns and resolving issues courteously and professionally
  • Proficient in operating and troubleshooting various POS systems to ensure smooth transaction processing
  • Managed inventory and sales data using POS software to maintain accurate records and optimize stock levels
  • Provided exceptional customer service by assisting shoppers with inquiries, locating items, and offering product recommendations, resulting in increased customer satisfaction ratings
  • Maintained a friendly and approachable demeanour while efficiently processing transactions at the checkout counter, resulting in high levels of customer satisfaction
  • Handled cash, credit, and electronic payments accurately and securely, maintaining a balanced cash drawer at the end of each shift
  • Collaborated with team members to streamline checkout procedures and improve overall efficiency, reducing wait times and enhancing customer service delivery
  • Demonstrated adaptability and reliability by quickly learning store procedures and consistently meeting assigned tasks within fast-paced retail environment.

Education

Master of Networking - Specialization in Cyber Security

Melbourne Institute of Technology
Melbourne, VIC
09.2024

Bachelor’s - Computer science and Engineering

Jawaharlal Nehru Technological University
Hyderabad, Telangana
07.2022

Skills

  • Customer Assistance
  • Customer Relationship Management
  • Cash Handling Accuracy
  • Sales Proficiency
  • Store Maintenance and Organization
  • Stock Replenishment
  • POS System Handling
  • Retail Merchandising
  • Merchandise Display
  • Product Knowledge
  • Fast Learner
  • Time Management
  • Problem-Solving
  • Team Collaboration
  • Conflict Resolution

Accomplishments

  • Class Representative: Successfully served as the elected class representative, facilitating communication between peers and faculty, organizing events, and advocating for student interests in my bachelor's degree.
  • Technical Head Event Organizer: Unanimously elected as Technical Head Event Organizer, overseeing the planning and execution of numerous technical events during my bachelor's degree.
  • Academic Excellence: Consistently ranked among the top students in the class, maintaining a high GPA and demonstrating exceptional academic performance across subjects in my bachelor’s and master’s degree.

Languages

English
Full Professional
Telugu
Native or Bilingual
Hindi
Full Professional

Timeline

Retail Assistant

Sri Kumaran Grocery Store
03.2023 - 09.2024

Bachelor’s - Computer science and Engineering

Jawaharlal Nehru Technological University

Master of Networking - Specialization in Cyber Security

Melbourne Institute of Technology
SRIJA CHOWDARY VADLAMUDI