Srijal Gautam
Ashfield,NSW
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
1
1
year of professional experience
Work History
Administration Assistant
Oaks Hotel
06.2023 - Current
- Streamlined office operations by implementing efficient administrative systems and procedures.
- Facilitated cross-departmental collaboration, resulting in increased efficiency and timely project completion.
- Implemented data-driven decision-making processes, leading to more informed business choices.
- Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
Guest Service Agent
Holiday Inn Express
08.2023 - 03.2024
- Coordinated transportation arrangements for guests, including airport pick-ups and drop-offs as needed.
- Monitored inventory levels of office supplies and promotional materials, placing orders as necessary for timely replenishment.
- Contributed towards an overall increase in online review ratings by providing prompt assistance whenever required.
- Ensured compliance with all safety regulations by conducting regular walkthroughs of public spaces within the hotel.
- Supported front desk team members during peak times, ensuring efficient operations under high-pressure situations.
Education
Bachelor of Information Technology - Cyber Security
Victoria University
Sydney, NSW08.2025
Skills
- Report Generation
- Supply Replenishment
- Business Correspondence Writing
- Workflow Coordination
Languages
Nepali
Native or Bilingual
Hindi
Native or Bilingual
English
Full Professional
Timeline
Guest Service Agent
Holiday Inn Express
08.2023 - 03.2024
Administration Assistant
Oaks Hotel
06.2023 - Current
Bachelor of Information Technology - Cyber Security
Victoria University
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