Stacey Egerton
Parklea,NSW
Summary
Motivated Macquarie University student studying Media and Communications with strengths in collaboration, innovation, and communication. Background in retail service and sales, excelling in customer service and product knowledge. Proven track record of achieving sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty.
Overview
7
7
years of professional experience
Work History
RETAIL ASSISTANT / SHIFT SUPERVISOR
UNIVERSAL CLOTHING STORE MACQUARIE
, NSW
07.2023 - Current
- Greeted customers upon entry to the store and provided a positive shopping experience.
- Handled customer inquiries, complaints, and returns efficiently.
- Innovating ways to find new outfits to fit with particular body shapes and styles that best suits the need of consumer
- Provided excellent customer service by attending to customer needs in a timely manner.
- Managed customer complaints in a professional manner while seeking solutions for resolution.
- Operated cash registers to process sales transactions.
PENRITH ICE PALACE
PENRITH, NSW
01.2021 - 01.2022
- Admin officer, general assistant, cashier
- Performed regular maintenance tasks such as cleaning equipment, checking supplies, and ensuring proper operation of machinery.
- Established professional working relationships with staff from various levels.
- Trained new team members using approved training materials and information.
WORK EXPERIENCE
SAMARITAN'S PURSE
01.2021 - 01.2021
- Preparation of Operation Christmas Child Boxes
- collaborated with members of the community of various ages and demographics
WORK EXPERIENCE
PETS AND AQUARIUM STANHOPE
STANHOPE
01.2020 - 01.2020
- Ensured the wellbeing of animals under my care
- Ensured the store's environment was consistently clean and organized
- Provided excellent customer service by establishing a friendly and inviting atmosphere.
CASUAL WORKER
ROD FAHEY TENNIS
STANHOPE / PONDS, NSW
01.2018 - 01.2019
- Tennis Coach
- Collaborated with other coaching staff members during training sessions.
- Problem resolution regarding wet weather and makeup sessions
- Created drills designed to help enhance speed, agility, coordination and strength.
- Encouraged players to work hard while maintaining a fun atmosphere at practice sessions.
Education
Norwest Christian College
Macquarie University
Skills
- Problem solving
- customer service
- Leadership
- Multitasking
- Collaborating
- Ability to interact across all ages
- Coaching
- Fast Learner
- Communication
- Complaint Handling
- Cash Register Operation
- Flexible Hours
- Excellent Written and Verbal Communication
Sporting Achievements
- 2018: Christian Schools zone Athletics
- 2019: Christian Schools Zone Swimming
- 2019: Christian Schools State Swimming
- 2019: Ranked #1 in Adult div 2 tennis - club competitions
- 2020: Resumed Adult div 2 tennis competitions
Volunteer engagements
- 2018: Community service at retirement village as a companion to the elderly
- 2018: Care van food preparation- community service
- 2019: Mission Cambodia – providing missionary and house renovation support to communities within Cambodia as part of a school initiative
- 2021: School open day representative
- 2022: School open day representative
- 2022: ANZAC memorial walk
Professional referees
William Simister, Second in Command / Assistant Manager, Universal clothing store Macquarie, 0411 314 302
Personal referees
Dean Naude, Family Friend, 0416 109 506
Scholastic Achievements
- 2016: Grip Student Leadership Conference
- 2018: Norwest Christian Holiday Kids Club Leader
- 2019: School Missionary Trip to Cambodia
- 2021: Principles Platinum school award
- 2021: Dux of preliminary business studies
- 2021: Community Justice award
- 2022: Ministry for kids leader
- 2022: Society and culture runner up
- 2022: Community and family studies runner up
- 2022: School captain grade 12
Availability
Flexible hours around university classes.
Personal Information
Date of Birth: 01/20/04
Timeline
RETAIL ASSISTANT / SHIFT SUPERVISOR
UNIVERSAL CLOTHING STORE MACQUARIE
07.2023 - Current
PENRITH ICE PALACE
01.2021 - 01.2022
WORK EXPERIENCE
SAMARITAN'S PURSE
01.2021 - 01.2021
WORK EXPERIENCE
PETS AND AQUARIUM STANHOPE
01.2020 - 01.2020
CASUAL WORKER
ROD FAHEY TENNIS
01.2018 - 01.2019
Norwest Christian College
Macquarie University
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