Summary
Overview
Work History
Education
Skills
Timeline
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Jordan Psomas

GLEN IRIS,VIC

Summary

Dynamic retail professional with 3 years as a Shift Supervisor at Scicluna's Fresh Produce, excelling in customer service and leadership. Proven ability to enhance team performance and train new employees, fostering collaboration. Adept at problem-solving and ensuring a positive shopping experience, while maintaining reliability and punctuality in fast-paced environments.


Driven and dependable University Student currently studying 4th year of a double degree in Commerce and Computer Science at Monash University. Currently working part time in retail with 3 years experience at Scicluna's Fresh Produce, excelling in customer service, communication and leadership. Adept at problem-solving and ensuring a positive results, while maintaining reliability and punctuality in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Retail Worker - Shift Supervisor

Scicluna's Fresh Produce
07.2022 - Current
  • Greeted customers, helped locate produce, and suggested suitable options for their needs.
  • 3 years of experience as a shift supervisor has honed my leadership abilities with constant conflict resolution whilst having to ensure smooth operation in the retail environment.
  • Developed my communication skills and problem solving through customer service as well as time management and multitasking skills from managing multiple jobs during busy retail hours.
  • Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.

VCE School Tutor

01.2022 - 12.2022
  • Enhanced student comprehension by utilizing various teaching methods tailored to individual learning styles.
  • Promoted critical thinking skills through challenging students to pursue in-depth analysis from multiple perspectives.

Basketball Referee

Waverley Basketball Association
01.2018 - 12.2019
  • Ensured player safety by closely monitoring on-court actions and addressing any violations promptly.
  • Contributed to a positive game environment by maintaining a professional demeanour and interacting respectfully with players, coaches, and spectators.
  • Improved game fairness by accurately enforcing basketball rules and regulations.
  • Expanded knowledge of official rules by participating in ongoing training sessions and workshops.


(all referees available upon request)

Education

Bachelor of Commerce And Computer Science - Finance And Data Science

Monash University
Clayton, VIC
01-2027

VCE -

St Michael's Grammar School
St Kilda VIC 3182
11-2021

Skills

  • Problem Solving
  • Teamwork and Collaboration
  • Communication
  • Leadership
  • Customer assistance
  • Reliability and punctuality

Timeline

Retail Worker - Shift Supervisor

Scicluna's Fresh Produce
07.2022 - Current

VCE School Tutor

01.2022 - 12.2022

Basketball Referee

Waverley Basketball Association
01.2018 - 12.2019

Bachelor of Commerce And Computer Science - Finance And Data Science

Monash University

VCE -

St Michael's Grammar School
Jordan Psomas