Stacey Forrest
Gladstone,QLD
Summary
Certificate III Business Administration attained in October 2016
Class C driver's License
NDIS Workers Screening Card valid until 2028
Australian Citizen - Full Work Rights
Overview
15
15
years of professional experience
Work History
Administration Assistant
Blue and White Taxis
10.2020 - Current
- Providing excellent customer service and being the first point of contact for enquiries and complaints
- Creating, managing and invoicing customer accounts using both MYOB and Industry Specific Software
- NDIS Accounts Manager
- Data entry using MYOB and Industry Specific Software
- Confidant in the use of the Microsoft Office Suite
- Using excel to convert bulk data into easily legible reports to pass along to relevant parties
- Assisting drivers and communicating with wharfs to ensure that drivers remain fully inducted to access ports in the Gladstone area
- Keeping legible and easily accessible records and files
- Creating car rosters
- Processing payments on behalf of the company
- Having a good understanding of the relevant legislation and ethics relevant to the transport sector
- Creating and managing recurring models for contract jobs in our bookings system
- Providing quotes and estimates to both drivers and customers as required
- Taking bookings and payments from clients
- Assisting call canter with real time job allocation for high priority jobs or busy periods.
Console Operator
Puma
07.2014 - 07.2016
- Customer service, handling refunds and alternative payment methods such as purchase orders, preparing food while ensuring store meets food safety standards, maintaining a clean work environment, working rotating rosters without management oversight, following company policy and observing all industry standards and legal requirements.
Sales Assistant
Woolworths
07.2015 - 02.2016
- Customer service, processing sales, handling cash, directing customers, assisting customers, ensuring food safety standards are met, maintaining a clean and safe work environment, ensuring work is completed in absence of manager oversight, preparing food, stock rotation.
Supervisor and Salesperson
Dick Smith
02.2009 - 02.2014
- Maintaining customer data, supervising store in absence of management, product knowledge-based sales, customer service, handling cash and payments, general paperwork, opening and closing store, training staff, handling customer complaints, handling maintenance requests, managing inventory, customer orders, stocking shelves.
Education
Business Administration Cert III
Axial Training
Gladstone 10.2016
High School Diploma -
Toolooa State High
Gladstone, QLD2008
Skills
- Administration
- Customer Service
- MYOB
- Microsoft Office
- Data Entry
- Invoicing
- Record keeping,
- Account Management,
- Communication
- Time Management
- Prioritizing Tasks
Reference
Sandy Brown Administration Manager - Blue and White Taxis
(Please note office hours are 08:30am -4:00pm)
07 4972 7138
043878250
Timeline
Administration Assistant
Blue and White Taxis
10.2020 - Current
Sales Assistant
Woolworths
07.2015 - 02.2016
Console Operator
Puma
07.2014 - 07.2016
Supervisor and Salesperson
Dick Smith
02.2009 - 02.2014
Business Administration Cert III
Axial Training
High School Diploma -
Toolooa State High
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