STACEY HAWKES
Bridgewater,TAS
Summary
Hardworking and always focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of all tasks and training in all areas of cleaning . Motivated to learn, grow and excel in any industry.
Overview
5
5
years of professional experience
Work History
Team Leader
Cleanaway Daniels
10.2024 - Current
- Led team in operational efficiency improvements, enhancing waste management processes.
- Oversaw daily operations, ensuring adherence to safety and compliance standards.
- Streamlined inventory management processes, reducing waste and improving stock accuracy.
- Implemented process improvements that increased efficiency across multiple departments.
- Managed daily operations, ensuring smooth workflow and timely completion of tasks.
- Kept team activities in compliance with safety, regulatory and environmental guidelines.
- Achieved superior service levels by closely monitoring performance metrics and addressing any issues promptly.
- Collaborated with other departments on cross-functional initiatives aimed at enhancing overall business performance.
- Implemented process improvements that reduced turnaround times for service delivery.
Cleaner
Spotless Cleaners
07.2024 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from the premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Provided assistance to other staff members with cleaning of difficult areas.
- Organized and used industrial cleaning products following strict safety procedures.
- Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
- Supported facility operations with comprehensive knowledge of proper chemical usage, storage, and disposal procedures.
- Enhanced client satisfaction with thorough cleaning and maintenance of all facilities.
- Maintained high standard of cleanliness in high-traffic areas, contributing to positive first impression for visitors.
- Reduced spread of illness by implementing rigorous disinfection practices for all high-touch surfaces.
- Increased cleaning efficiency with the introduction of a colour-coded cloth system to prevent cross-contamination.
- Adapted quickly to last-minute cleaning requests, ensuring that all areas were presentable for unexpected visits.
- Maintained detailed logs of cleaning schedules and tasks, ensuring accountability and consistency.
Hygiene Service Technician
Flick Anticimex
10.2021 - 07.2024
- Participated in ongoing professional development programs to stay current on industry trends, regulations, and innovations in sanitation technology.
- Maintained accurate records of completed work orders, facilitating clear communication between technicians, supervisors, and clients regarding service expectations and outcomes.
- Assisted clients in developing customized hygiene solutions tailored to their specific operational needs and challenges.
- Increased client retention with exceptional attention to detail in all aspects of hygiene maintenance.
- Reduced cross-contamination risks through meticulous sanitization of high-touch surfaces.
- Provided comprehensive training for new hires, fostering a culture of teamwork and professionalism.
- Streamlined inventory management for hygiene supplies, resulting in reduced waste and cost savings.
- Adhered strictly to safety protocols while handling cleaning chemicals and equipment, minimizing accidents or incidents on-site at client facilities.
- Conducted safety audits and inspections to identify workplace hazards and deficiencies.
- Developed and implemented safety policies and procedures to promote workplace safety.
- Educated employees on hazardous waste management, emergency response and safe work practices.
- Provided new-employee health and safety orientations and developed materials for presentations.
Education
Cert 3 Hospitality - Hospitality
Rosny College
11-2001
Skills
- Full driver's license
- First Aid Cert
- Safety in chemical & sharps handling
- Police check
- Customer relations
- Forklift operator certification
- Excavator operator certification
- Boiler operator certification
- Confined space certification
- Working at heights certification
Timeline
Team Leader
Cleanaway Daniels
10.2024 - Current
Cleaner
Spotless Cleaners
07.2024 - Current
Hygiene Service Technician
Flick Anticimex
10.2021 - 07.2024
Cert 3 Hospitality - Hospitality
Rosny College