Staun Rasmussen
Albion Park,NSW
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over 20 year career. Leads by example with a strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalising on emerging market trends and revenue opportunities.
Overview
24
24
years of professional experience
Work History
National Sales Manager
Kaolin Tile Gallery
08.2020 - 12.2023
- Tasked with launching an unknown brand and unique product into the exclusive A&D market in Australia. This included all aspects from product selection, pricing, showroom selection and fitout, marketing and technical support.
- Established the brand as a preferred supplier to some of the biggest Architecture and Design firms within 3 years of launch
- Developed and maintained key relationships with clients across all levels from retail to architects and designers to installers, leading to an enhanced customer loyalty and increased market acceptance.
- Implemented customer Sales and CRM software to track and manage multiple customers, projects and sales staff
- Developed and delivered key CPD training on industry and Australian Standards for tile manufacturing and installation across multiple platforms Australia wide. (key to our acceptance into the market).
General Manager
Elite Importers Pty Ltd (Thynk Group)
05.2018 - 08.2020
- Took over underperforming import/wholesale division as part of the Tile Direct (Thynk Group)
- Increased overall company efficiency by streamlining operations and implementing new stock control, sales and CRM tracking software.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share and 200 % sales growth in under 2 years.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction, growing the team from 2 sales to 5 sales managers and expansion into all states on the east coast.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
General Manager
Tile Direct Pty Ltd (Thynk Group)
05.2015 - 05.2018
- Responsible for transition from Tile Direct (Tiles only) to Thynk Group offering complete finishing solutions for new home builders (tiles, timber, flooring, carpet) in a supply and install only agreement,
- Transitioned 4 existing stores and 1 new store to a selection centre model exclusively for new home builder clients in the residential market.
- Quickly became the largest supply and install company in NSW for the above services by transitioning existing clients over to new product offerings and enticing new clients to our services whilst reducing overheads and staff requirements by not operating as a retail outlet.
- Streamlined operational processes, resulting in increased efficiency and productivity across all departments.
Branch Manager
CTM
02.2012 - 05.2015
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
Store Manager
Tile Warehouse
06.2000 - 01.2012
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
Education
Diploma - Management
Vocational Education Training
Bennetts Green NSW01.2005
High School Diploma -
St. Paul's High School
Booragul, NSW12.1994
Skills
- Performance Improvements
- Recruitment and Selection
- KPI Tracking
- Key Account Management
Timeline
National Sales Manager
Kaolin Tile Gallery
08.2020 - 12.2023
General Manager
Elite Importers Pty Ltd (Thynk Group)
05.2018 - 08.2020
General Manager
Tile Direct Pty Ltd (Thynk Group)
05.2015 - 05.2018
Branch Manager
CTM
02.2012 - 05.2015
Store Manager
Tile Warehouse
06.2000 - 01.2012
Diploma - Management
Vocational Education Training
High School Diploma -
St. Paul's High School
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