Stella Rowse
Hampton
Summary
I am an enthusiastic and dedicated individual, as evidenced by my diverse work experience across multiple roles. This includes independently managing the opening and closing of a retail shop each Sunday and occasional holiday shifts, where I also provide customer service and assistance. Additionally, I am currently serving on the youth board for the Australian charity organization '54 Reasons,' further demonstrating my commitment to community engagement and leadership.
Overview
3
3
years of professional experience
Work History
Casual Sales Assistant
Hudlow
03.2024 - 01.2025
- Handle customer inquiries, ensuring a positive experience for all clients.
- Process transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Help customers locate products and checked store system for merchandise.
- Assist customers in making informed decisions by offering detailed product knowledge and comparisons.
- Remain calm in high-stress, dynamic environment to promote service to customers.
- Assume high responsibility, working autonomously and opening and closing the store each shift weekly.
Young Advisor
54 Reasons
10.2022 - Current
- Participation in a youth board within a focus group environment to contribute to ideas regarding children's rights, to assist 54 reasons develop their programs.
- Went through a competitive selection progress where 2 interviews were held and included a short speech regarding a necessary children's right and why it was important to me.
- 3 verbal referees endorsing my character including my primary school principal.
- As part of the board I commit to an online board meeting monthly on a Saturday in which I share my ideas and offer feedback, and discuss with the other 10 board member participants around Australia.
- The contract duration was 12 months originally ( starting late 2022), However I have been offered to extend it until the end of 2025 due to my contribution and reliability.
Casual Babysitting
Various Families
04.2023 - Current
- Maintained clean and organized living spaces throughout duration of babysitting responsibilities.
- Provided attentive and nurturing care for children, ensuring their safety and well-being.
- My role required strong organizational skills, reliability, and the ability to adapt to multiple situations.
Leaflet Letterbox Distribution
Ivehub
06.2022 - 12.2022
- Folding and sorting hundreds of catalogues, and delivering to a specified area within an allocated timeline weekly.
- The record of this was recorded on the ivehub app, where each week the option to accept/decline a contract was proposed.
- The delivery was documented using the app, which incorporated a mapping feature to track progress and ensure proper execution of the task.
Education
Star of The Sea College
Gardenvale, VIC12.2026
Skills
- Customer Service
- Friendly and Helpful
- Responsible
- Product Knowledge
- Safety and Cleanliness Standards
- Store Organization
- Multitasking
- Team Leadership
- Store Opening and Closing
- Payment Processing
- Item Ticketing and Pricing
- Problem-Solving
Timeline
Casual Sales Assistant
Hudlow
03.2024 - 01.2025
Casual Babysitting
Various Families
04.2023 - Current
Young Advisor
54 Reasons
10.2022 - Current
Leaflet Letterbox Distribution
Ivehub
06.2022 - 12.2022
Star of The Sea College