Stella Whippy
Tennant Creek,Northern Territory
Summary
Highly communicative individual identifies issues and make the best decisions regarding course of action. Disciplined Caseworker with expertise in data confidentiality and client education and promoting experience working with culturally diverse families.
Motivated Caseworker with high-level integrity and strong desire to help resolve challenges. Compassionate and team-oriented individual offering extensive knowledge.
Overview
9
9
years of professional experience
Work History
Case Worker
Tennant Creek Women's Refuge
10.2019 - Current
- Assessed needs of each client and recommended appropriate services and resources.
- Maintained high level of client confidentiality, following strict guidelines and recommendations.
- Offered support and direction to families and coordinated with court system and other community agencies for treatment.
- Performed discharge planning, placement monitoring and crisis intervention.
- Created forms, documents, organised filing and the procedures within maintaining consistency with documentation.
- Documented progress in treatment plans, educational and recreational activities and maintained updated case records.
- administration and critical intervention only outreach, supporting women and mentoring children within the dv framework.
- Coordinated discharge of clients with outside healthcare resources and formulated individualized service plans with both long-term and short-term goals.
- Facilitated distribution of educational materials and other information on various topics.
- Determined eligibility and suitability for programs by performing client intake interviews and bio-psycho-social assessments.
- Interviewed clients and family members to obtain key information for case planning and management.
- Assessed cognitive abilities and physical and emotional needs of clients to determine appropriate interventions.
- Obtained and supplied information to coordinating agencies to provide best possible guidance to clients.
- Visited individuals in homes and attended group meetings to provide information on agency services, requirements and procedures.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Completed intakes and assessments on clients to determine needs and eligibility for services and public benefits.
- Maintained up-to-date and accurate contacts and progress note records.
- Attended regularly scheduled case management and staff meetings.
- Educated potential participants on available services and processes to engage in program.
- Carried out day-day-day duties accurately and efficiently.
Supermarket Clerk
IGA Supermarket
01.2015 - 01.2019
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; weekend and holiday shifts.
- Would step in as manager for departments when they went on holiday or the position needed to be filled at the time.
Education
Year 12 -
St Philip's College
Alice Springs, NT2013
Skills
- Emotional Support
- Case Notes
- Case Planning and Management
- Assessing Needs
- Social Perceptiveness
- Reference Assistance
- Case Coordination
- Detailed Records and Reporting
- Grief Support
- Status Updates
- Best Practices and Standards
- Progress Notes Updates
- Psychosocial Evaluations
- Reading Comprehension
- Task Prioritization
- Case Documentation
- Staff development
- Risk Assessment
- Case Management
- Discharge Planning
- Case Needs Assessment
- Community Referrals
- Domestic Violence Training
- Mental Health Training
- Violence Prevention
- Referrals and Networking
- Verbal and Written Communication
- Mood Disorders Knowledge
- Home Visits
- Spiritual Guidance
- Strong verbal
communication - Public speaking
- Trained in SHIP,
- Conflict resolution
- Interpersonal and
written communication - Client assessment and
analysis
Additional Information
I have done training regarding trauma and domestic violence as well as mediation. This year I will be doing my diploma in community services.
I have completed accidental counselling workshop that was in held in Alice Springs. I have also completed the RAMF training. I have made contact cards for clients, appointment cards, journals in regards to healing. I have assisted in filing and documentation processes. In the past I have constructed programs around domestic violence, healthy relationships, boundaries, self esteem etc. In my personal time I research trauma, healing, inner child work, ways for healthy and better communication as well as boundaries. I think these are very important parts of healing and breaking generational cycles which I feel are extremely important when dealing with women in DV relationships. I also have a strong belief in reactive abuse, that i have educated others on as well as clients. I have attended a two day workshop in regards to how Territory Families Case manage the safety of children and implement their safety plan. I have spoken in front of men from the correction facility in regards to generational cycles.
References
Jane Lloyd 0438 552 037
Tewai 0487 686 303
Anne Law 0477 020 944
Cassandra Fraser 0498 756 450
Timeline
Case Worker
Tennant Creek Women's Refuge
10.2019 - Current
Supermarket Clerk
IGA Supermarket
01.2015 - 01.2019
Year 12 -
St Philip's College
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