Stephanie-Claire Fireng
2 Hampstead Street, Gelorup,WA
Summary
Possesses extensive experience in the food retail industry and is eager to expand and continue employment in retail and food services. Believing in the customer service skills that have developed, along with the ability to work well in a team and unsupervised, may reflect th capability to any future employer and a valuable, contributing team member to the organization. Accustom to adept at completing work orders efficiently and on time. Identifies and reports safety hazards and significant repair needs to department supervisors. Hardworking Kitchen Hand is known for handling support tasks, mopping floors, maintaining food safety and restocking pantry items and is considered a motivated and efficient worker.
Overview
15
15
years of professional experience
Work History
Cleaner
Cleanly
01.2023 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials correctly and with caution.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
School Cleaner
Spotless Ltd
06.2020 - 12.2022
- Following safety use of chemicals
- Clean & sanitize classrooms and bathrooms.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Following safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Using power scrubbing and waxing machines to scrub and polish floors.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors
- Cleaned walls and ceilings with special reach tools following the regular schedule
Kitchenhand and Sandwich Artist
Subway, Homemaker and Centrepoint Bunbury
03.2011 - 09.2020
- Preparation of food
- Customer service
- Cashier duties include EFTPOS and cash handling
- Ensuring a clean and safe work environment
- Ensure to follow all OH&S requirements for store.
- Kept workplace clean and organized in line with restaurant policies
- Prepared and presented food in compliance with health and safety guidelines
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products
- Properly labelled and stored food and fresh ingredients in the cooler or freezer to optimize freshness
Customer Service Assistant
Woolworths, Minninup Forum
03.2009 - 03.2011
- Replenishment and arrangement of stock for shelves
- Display arrangement for specific products
- Customer service
- Ensuring a clean and safe work environment
- Ensure to follow all OH&S requirements for the store.
- Maintained a clean and organized work environment to maintain customer safety
- Built strong relationships with customers and colleagues by providing friendly and personable service
- Described products to customers and how best to care for merchandise
- Collected and returned unpurchased or returned items to the correct shelf locations and arranged displays to promote sales
Kitchenhand
McDonalds, Park Centre
11.2008 - 03.2009
- Preparation of food
- Customer service
- Safe use of all equipment
- Cashier duties include the use of EFTPOS and cash handling
- Ensuring a clean and safe work environment
- Ensure to follow all OH&S requirements for the store.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods
- Labeled and stored all food items correctly and checked expiration dates routinely
- Managed time to juggle multiple tasks simultaneously with ease
Education
No Degree -
Newton Moore Senior High School
Bunbury, WA12.2009
Certificate - Retailing
South Regional TAFE
Bunbury, WA12.2009
Skills
- Customer service skills to deliver excellent service and satisfaction to customers
- Merchandising skills to set up displays that maximize product appeal to customers
- Monitoring stock levels
- Cash handling skills with ability to perform card and EFTPOS transactions
- Cleaning skills to maintain standards of hygiene and cleanliness
- Valuable team member able to contribute to achievement of team goals
- Well-developed communication skills to interact with colleagues and customers
- Good organizational skills to approach tasks systematically
- Some experience in coaching and training fellow workers
- Punctual, reliable and trustworthy
- Determined to always achieve targets
- Willing to learn new skills and gain knowledge
- Confident, well-presented and polite
Tickets And Licences
- WA C - A Class Drivers Licence with own reliable transport
- 2020 Responsible Service of Alcohol
- 2020 National Police Clearance
- 2020 Working with Children Check
Training And Qualifications
- Provide Responsible Service Alcohol, 2020
- Certificate II in Hairdressing, 2016
- Certificate III in Visual Arts, 2010
- Certificate I and II in Retail, 2009
Volunteer Experience
12/2017, 2020, St Vinnies, Volunteer Retail Assistant, 15 Hours per week
References
Carolyn Colton, Depot Retail Manager, Vinnies Bunbury Depot, (08) 9721 8859
Mark Price, Manager, Subway Homemaker and Centrepoint, 0409 291 120
Timeline
Cleaner
Cleanly
01.2023 - Current
School Cleaner
Spotless Ltd
06.2020 - 12.2022
Kitchenhand and Sandwich Artist
Subway, Homemaker and Centrepoint Bunbury
03.2011 - 09.2020
Customer Service Assistant
Woolworths, Minninup Forum
03.2009 - 03.2011
Kitchenhand
McDonalds, Park Centre
11.2008 - 03.2009
No Degree -
Newton Moore Senior High School
Certificate - Retailing
South Regional TAFE
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