Stephanie Downie
Aspendale,VIC
Summary
Dynamic professional with a proven track record at MM Electrical, enhancing client satisfaction and fostering strong relationships for consistent sales growth. Skilled in customer engagement and product knowledge, demonstrated adaptability and teamwork in diverse roles. Achieved significant repeat business through excellent communication and organizational skills.
Positive, resourceful, and results-driven individual with knack for building strong customer relationships and delivering tailored solutions. Possesses solid understanding of sales principles and exceptional communication skills. Demonstrates ability to drive revenue growth and contribute to team success.
Overview
18
18
years of professional experience
Work History
Internal Sales
MM Electrical
11.2011 - Current
- Assisted with creating scripts and responses for consumer interaction.
- Enhanced client satisfaction by providing exceptional customer service and addressing inquiries promptly.
- Teamed with partners to close deals for sales development.
- Queried database for prospects within possible assignment territories.
- Developed strong relationships with clients, leading to increased repeat business and consistent sales growth.
- Handled inbound prospect calls to provide product information, answer questions and resolve purchase hesitations.
Hairdressing Apprentice
Ezy Hair
01.2007 - 09.2011
- Assisted hairdressers with cutting, coloring, and styling hair to maintain salon workflow efficiency.
- Assisted hair stylists with colorwork by applying base colors and toners.
- Performed basic housekeeping duties such as sweeping, taking out trash and collecting dirty linens for wash.
- Demonstrated adaptability by quickly learning new techniques to meet the diverse needs of clients.
- Assisted front desk by answering phone calls, taking appointments and checking clients in.
Education
No Degree -
Kilbreda College
Mentone, VICSkills
- Goal-oriented mindset
- Teamwork
- Time management
- Attention to detail
- Multitasking
- Excellent communication
- Customer satisfaction
- Organizational skills
- Team leadership
- Active listening
- Effective communication
- Customer engagement
- Product knowledge
Timeline
Internal Sales
MM Electrical
11.2011 - Current
Hairdressing Apprentice
Ezy Hair
01.2007 - 09.2011
No Degree -
Kilbreda College
Similar Profiles
Simon BlandSimon Bland
Storeperson at MM ElectricalStoreperson at MM Electrical
Syed NaqviSyed Naqvi
Service Desk Analyst at MM Electrical MerchandisingService Desk Analyst at MM Electrical Merchandising
Kaoru LockwoodKaoru Lockwood
Sales Associate at MM Electrical MerchandisingSales Associate at MM Electrical Merchandising