Summary
Overview
Work History
Skills
REFERENCES
Timeline
Generic

STEPHEN JOHNSON

Castlemaine,VIC

Summary

Outgoing bottleshop attendant with over 15 years of customer service experience and 5 years of retail experience exclusively in Bottleshops. Strong knowledge of wines, beer and spirits. Experience in stocktsake, ordering and liasing with reps. Strong focus on building community and rapport with locals and regulars.

Overview

12
12
years of professional experience

Work History

Bottle shop attendant

Sessions Northcote
Castlemaine
02.2024 - Current
  • Customer service.
  • Executed stock replenishment by organizing and restocking merchandise on shelves.
  • Opening & Closing store.
  • Managed money handling by processing transactions accurately and securely.

Bottle Shop 2IC

Sip n Save/ Mile End Hotel
09.2021 - 02.2024
  • Weekly ordering for entire store.
  • Training new staff.
  • Stock inventory carrying out weekly stocktake.
  • Cleaning duties, stock replenishment.
  • Gaining vast wine knowledge.
  • Building healthy professional relationships with reps and customers.

Bar Staff/ Food Runner

Wesley Anne
02.2019 - 03.2021
  • Keg replenisher at end of each night and during service.
  • Food runner during lunch and dinner service.
  • Cleaning duties and close.
  • Cocktail mixer and beer pourer.

Food & Beverage Attendant

Folklore Cafe
01.2016 - 01.2019
  • Food Runner
  • Food Preparation
  • Cleaning duties
  • Stocktake

Visitor Attendant

Adelaide Zoo
01.2014 - 12.2016
  • Manning phone desks
  • Usher for various enclosures
  • Cleaning duties.

Skills

  • Customer service experience
  • Supervision
  • OH&S
  • Cash handling
  • Stock management
  • Up to date Victorian RSA

REFERENCES

  • Nick Brown - Bottleshop Manager / 0421960691
  • Carlo Nelson - Bottleshop Manager / 0402934012
  • Katie Tek - Wesley Anne Manager / 0425450770
  • Anika Havey - Folklore Cafe Owner / 0433371367

Timeline

Bottle shop attendant

Sessions Northcote
02.2024 - Current

Bottle Shop 2IC

Sip n Save/ Mile End Hotel
09.2021 - 02.2024

Bar Staff/ Food Runner

Wesley Anne
02.2019 - 03.2021

Food & Beverage Attendant

Folklore Cafe
01.2016 - 01.2019

Visitor Attendant

Adelaide Zoo
01.2014 - 12.2016
STEPHEN JOHNSON