Stephen Sank
Brisbane
Summary
Dynamic and results-driven professional with extensive experience at Silk Lodgistics, excelling in gourmet food handling and inventory management. Proven ability to enhance workplace cleanliness and collaborate effectively in teams. Skilled in safe food handling and adept at training new staff, consistently achieving operational goals and maintaining high standards.
Overview
34
34
years of professional experience
5
5
years of post-secondary education
Work History
Picker & Packer
Silk Lodgistics
Lytton
08.2022 - 04.2025
- Gourmet Food picking, packing & handling
- Store Person Duties
- Team Member
- Basic Computer Skills
- Temp Team Leader
- Flexible
- Quick Learner
- First Aid Officer
- Strong/ lifting
- Inventory
- Stocktaking Duties
- Cleaning Duties
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Operated equipment such as shrink wrappers, box sealers, and tape machines.
- Assembled boxes and cartons according to customer specifications.
- Utilized hand-held scanners to scan barcodes and enter data into the system.
- Assisted in training new staff on picking and packing procedures.
- Followed safety protocols to prevent accidents in the warehouse.
Delicatessen/ Cleaning/Customer Service Sales Assistant
Coles Supermarkets
Coorparoo
02.1991 - 08.2022
- Assisted customers with product inquiries and recommendations.
- Processed customer transactions efficiently and accurately.
- Maintained store displays to enhance product visibility.
- Handled customer complaints and resolved issues promptly.
- Managed inventory levels and restocked merchandise as needed.
- Provided feedback on customer trends to management for improvement.
- Processed customer payments using cash registers or point-of-sale systems.
- Greeted customers and provided assistance with their inquiries.
- Demonstrated knowledge of store products and services to customers.
- Created a positive shopping experience through friendly interactions with customers.
- Prepared merchandise displays to attract potential customers.
- Maintained an orderly appearance throughout the sales floor.
- Assisted in maintaining a clean working environment within the store.
- Trained new staff members on proper customer service protocols.
- Conducted regular stock takes to ensure accurate inventory levels are maintained at all times.
- Answered incoming calls from customers seeking assistance.
- Answered customer questions about products and services and recommended appropriate solutions.
Store Person/Commercial and Residential Cleaner
Baptist Care Hilltop Gardens Aged Care
Kevin Grove
01.2007 - 01.2008
- Cleaning Duties of Nursing Home
- Replenishment of food & medical supplies
- Work independently/ Team environment
- Operated cleaning equipment safely and effectively throughout the facility.
- Disposed of waste and adhered to hygiene standards consistently.
- Reported maintenance issues promptly to enhance facility upkeep.
- Managed inventory of cleaning supplies and restocked as needed.
- Followed infection control guidelines to promote resident health and safety.
- Swept and mopped hard surface floors.
- Vacuumed carpets and upholstered furniture.
- Cleaned and sanitized restrooms, showers and bathtubs, countertops, floors and mirrors.
- Sanitized kitchen areas including sinks, countertops and appliances.
- Emptied trash containers and replaced liners.
- Used chemicals according to manufacturer's instructions for safety reasons.
- Performed general cleaning duties to maintain a clean environment for customers and staff members.
- Responded promptly to customer requests regarding housekeeping needs.
- Maintained cleanliness in common areas and resident rooms daily.
Education
Bachelor of Science -
University of Queensland
St Lucia, Qld 02.1994 - 05.1999
Skills
- Safe Food Handling Skills
- Stock replenishment
- Maintaining equipment
- Workplace cleanliness
- Team collaboration
Timeline
Picker & Packer
Silk Lodgistics
08.2022 - 04.2025
Store Person/Commercial and Residential Cleaner
Baptist Care Hilltop Gardens Aged Care
01.2007 - 01.2008
Bachelor of Science -
University of Queensland
02.1994 - 05.1999
Delicatessen/ Cleaning/Customer Service Sales Assistant
Coles Supermarkets
02.1991 - 08.2022