Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Software
Timeline
Generic
Steven Illes

Steven Illes

Sefton,NSW

Overview

30
30
years of professional experience
1
1
Certification

Work History

School Learning Support Officer

NSW Department of Education
03.2023 - Current

Under the supervision and direction of the teacher, I assist in classroom activities, school routines, and the care and management of students with disabilities and behaviour disorders.

My role includes assisting teachers in:

  • the implementation of individual education programs;
  • providing opportunities for students to develop personal, social independent living and pre‐vocational skills; and
  • attending to the personal care needs of students.

Event Staff

VIPeople
04.2022 - Current

VIPeople is Australia’s leading supplier of specialised customer service staff and training for the venue and event industry.

As Event Staff, the role encompasses responsibilities such as:

  • Turnstile operator,
  • Scanner,
  • Usher,
  • Car parking attendant,
  • Corporate host,
  • Merchandise sales, and
  • Tray service.

Data Entry Operator

Quay Appointments
09.2024 - 09.2024

Data Entry Operator

Quay Appointments
12.2021 - 12.2021

Quay Appointments are an Australian recruitment business specialising in Business Support, IT, Accounting & Finance and HR roles servicing Government and Private Sector organisations. Quay Appointments was enlisted to support the NSW Electoral Commission with their recruitment needs for the 2021 and 2024 Local Government Elections. As a Data Entry Operator, I was responsible for the accurate data entry of preferences from ballot papers into the NSWEC computerised vote counting program and reconciliation of data entry ballot papers.

Mobile and Virtual Fixed Analyst

Singtel Optus Pty Limited
02.2000 - 05.2021

SingTel Optus Pty Limited is the second largest telecommunications company in Australia and primarily trades under the Optus brand. During my 21-year tenure, I held multiple roles that centred around providing outstanding customer service in a business-to-business environment. A recognised subject matter expert in Long Distance / Inbound provisioning.

Customer Service Representative

Blue Star Office (WC Penfold Corporate)
06.1994 - 02.2000

WC Penfold is Australia's oldest office supply company servicing commercial and retail clients. In 1996, Blue Star Office acquired the commercial division of WC Penfold. As a Customer Service Representative in the business-to-business division, I was responsible for the account management, service, sales and ordering process of office supplies for large businesses, Government departments, and associated agencies.

Education

Bachelor of Education Primary -

Australian Catholic University
Strathfield, NSW
01-2026

Statement of Attainment - Prepare To Work Safely in Construction

Express Online Training
Sydney, NSW
10-2024

Certificate of Completion - Food Handler

Express Online Training
Sydney, NSW
01-2024

Certificate III in Education Support -

TAFE NSW
Bankstown, NSW
04-2022

Statement of Attainment in Follow work health and safety procedures -

Academy Green Learning
Sydney, NSW
10-2021

Statement of Attainment in Hospitality (RCG, RSA & Hygiene) -

Quality College of Australia
Sydney, NSW
09-2021

Skills

  • Proven ability to analyse and adapt to situations, actively using critical thinking and problem-solving skills, presenting ideas and solutions in an orderly way
  • Responsible, reliable and highly organised with exceptional time management skills and well-developed ability to prioritise and deliver outcomes
  • Highly effective communicator skilled in effectively establishing relationships and facilitating win/win solutions
  • Strong attention to detail and sound alphanumeric data entry skills (40 WPM and 8,400 KPH, 100% accuracy)
  • Confident, adaptable and self-motivated to provide exceptional service in a variety of settings

Accomplishments

20 Years of Service Singtel Optus Pty Limited February 2020


Employee of the Year 2001 Singtel Optus Pty Limited May 2002

Certification

BlueCard (TLIF1001 Follow WHS Procedures) Number: 84893 October 2026



NSW Driver Licence Number: 12142057 June 2029



NSW White Card Number: CG12053015SEQ01



RSA/RCG Competency Card Number: CCH11068303 September 2026



Working With Children Check (Employee) Number: WWC2321232E January 2027

Languages

English
Advanced (C1)
Hungarian
Intermediate (B1)

Software

Google Workspace
Microsoft Office

Timeline

Data Entry Operator

Quay Appointments
09.2024 - 09.2024

School Learning Support Officer

NSW Department of Education
03.2023 - Current

Event Staff

VIPeople
04.2022 - Current

Data Entry Operator

Quay Appointments
12.2021 - 12.2021

Mobile and Virtual Fixed Analyst

Singtel Optus Pty Limited
02.2000 - 05.2021

Customer Service Representative

Blue Star Office (WC Penfold Corporate)
06.1994 - 02.2000

BlueCard (TLIF1001 Follow WHS Procedures) Number: 84893 October 2026



NSW Driver Licence Number: 12142057 June 2029



NSW White Card Number: CG12053015SEQ01



RSA/RCG Competency Card Number: CCH11068303 September 2026



Working With Children Check (Employee) Number: WWC2321232E January 2027

Bachelor of Education Primary -

Australian Catholic University

Statement of Attainment - Prepare To Work Safely in Construction

Express Online Training

Certificate of Completion - Food Handler

Express Online Training

Certificate III in Education Support -

TAFE NSW

Statement of Attainment in Follow work health and safety procedures -

Academy Green Learning

Statement of Attainment in Hospitality (RCG, RSA & Hygiene) -

Quality College of Australia
Steven Illes