STHEFANY JIMÉNEZ
Kangaroo Point
Summary
Experienced and detail-oriented apprentice Aircraft Maintenance Technician with a proven track record of assisting in the maintenance and repair of aircraft systems in B727-200, B737-200, and J32. Proficient in adhering to safety protocols and regulations while collaborating effectively within a team environment. I have gained valuable experience working in hospitality in BOH and FOH roles, where I developed strong organizational abilities and exceptional customer service skills. I am now eager to transition into a role with administrative responsibilities to apply the knowledge and expertise I’ve acquired while pursuing my Certificate IV in Business. Ideally, I aim to combine my skills and experience in a role that could also be focused on the aviation industry, aligning with my long-term career aspirations.
Overview
12
12
years of professional experience
Work History
Food and Beverage Attendant
Trippas White Group
10.2024 - Current
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
- Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
- Opened, poured, and served hot and cold beverages to customers to complement the food and dining experience.
Food and Beverage Attendant
Pure Catering
08.2022 - Current
- Enhanced customer satisfaction by providing attentive service and anticipating guests' needs.
- Improved efficiency by coordinating with kitchen staff on order timing and special requests.
- Provided attentive service and proactively assessed guest needs.
Customer Service Advisor
Concentrix
09.2020 - 05.2022
- Streamlined call handling processes for increased efficiency and reduced wait times, and maintained high-quality service standards, ensuring positive customer feedback.
Aircraft Mechanic Apprentice
Aerosucre
05.2019 - 02.2020
- Enhanced aircraft safety by conducting thorough pre-flight inspections and routine maintenance checks.
- Assisted senior mechanics in troubleshooting and repairing complex aircraft systems, resulting in reduced downtime.
- Maintained accurate records of all completed repairs and maintenance tasks to ensure compliance with FAA regulations.
- Supported team members in diagnosing mechanical issues, leading to faster resolution times and increased efficiency.
Aircraft Mechanic Apprentice
ADA Aerolinea De Antioquia
07.2018 - 04.2019
- Demonstrated strong attention to detail while inspecting aircraft components for wear or damage, preventing potential failures.
- Recorded maintenance actions in aircraft logbooks.
- Performed aircraft maintenance for scheduled preventive actions and unscheduled requirements.
Airport Operations Crewmember
JetBlueAirways
05.2013 - 06.2018
- Enhanced customer satisfaction through efficient ticketing, boarding, and baggage handling services.
- Assisted passengers with special needs, ensuring a comfortable and seamless travel experience.
Education
Certificate IV Business Customer Engagment - Business Administration And Management
ALS International House
Brisbane, QLD07.2025
Some College (No Degree) - General English
NCVE
Brisbane, QLDAircraft Maintenace Techichian - Aviation
Escuela De Aviacion INEC
Rionegro, Ant. Colombia 12.2017
Skills
- Performing maintenance
- Quality Control Procedures
- Sealant Application
- Aircraft Systems Knowledge
- Excellent work ethic
- Inspection documentation
- Maintenance Documentation
- Attention to Detail
- Adaptability and Flexibility
- Teamwork and Collaboration
Languages
Spanish
Native or Bilingual
English
Professional Working
References
- Adriana Sanchez, 0426732834
- Melissa Dowie, 0432331653
Timeline
Food and Beverage Attendant
Trippas White Group
10.2024 - Current
Food and Beverage Attendant
Pure Catering
08.2022 - Current
Customer Service Advisor
Concentrix
09.2020 - 05.2022
Aircraft Mechanic Apprentice
Aerosucre
05.2019 - 02.2020
Aircraft Mechanic Apprentice
ADA Aerolinea De Antioquia
07.2018 - 04.2019
Airport Operations Crewmember
JetBlueAirways
05.2013 - 06.2018
Certificate IV Business Customer Engagment - Business Administration And Management
ALS International House
Some College (No Degree) - General English
NCVE
Aircraft Maintenace Techichian - Aviation
Escuela De Aviacion INEC
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