Sue Chen
Endeavour Hills,Australia
Summary
Dedicated nurse with clinical practicum experience and passion for delivering culturally safe quality healthcare. Skilled at establishing care plans and educating patients and families. Dedicated to enhancing quality of care, safety and patient outcomes. Quality-driven and efficient with strong interpersonal abilities. Compassionate registered nurse with background in emergency and critical care. Skilled in fast-paced environments, prioritizing patient needs and delivering high-quality care. Strong communication abilities ensure effective collaboration with healthcare teams. Improved patient satisfaction through attentive service and advocacy.
Overview
27
27
years of professional experience
Work History
Registered Nurse
Monash Health - Victorian Heart Hospital Emergency Department
, Victoria
03.2023 - Current
- Company Overview: Australia's first dedicated cardiac hospital, providing tailored cardiovascular care for all Victorian, and specialised life-saving procedures for state of Victoria community
- A high achiever, excellent communicator and able to engage with others at all levels to deliver outcomes in a timely manner
- As a valued member of the cardiac emergency team, I am committed to delivery evidence based, patient and family centred care
Registered Nurse - Emergency Department
Monash Health
, Victoria
04.2016 - Current
- Resus Nurse, Team leader, Team nursing, effective time management, prioritisation, organisation and assessment skills
- COVID-19 High and Low risk area Team leader
- Peripheral Intravenous Cannula Champion
- Electronic Medical Records (EMR) - Monash Health Clinical Transition Team and Super User
- Electronic Medical Records (EMR) - Emergency Department Nursing Champion
- Delivery a high standard of evidence-based nursing care to patients
- Conduct comprehensive assessment, planning, implementation and evaluation of care in collaboration with the patients and the multidisciplinary team to achieve goals and health outcomes
- Monitor patients for critical changes and initiate appropriate emergency procedures
- Appropriately and promptly escalate any issues of concern
Casual Remote Area Nurse - Outback
Northern Territory Government
10.2023 - 12.2023
- Remote Emergency, and Primary Health Care for Indigenous Community
- Caring for complex patients with chronic health
- Manage remote clinic pharmacy
- Dispense Medication According to Central Australian Rural Practitioner’s Association (CARPA) Manual
- On call to attend emergency remote nursing care
- Liaise with Medical Retrieval and Consultation Centre for deteriorating patients ( Royal Flying Doctors Services)
- Patients Evacuation – Road Evacuation to Alice Springs Hospital
- Cross Culture - Giving Cultural Appropriate Care
Casual Remote Area Nurse - Outback
Northern Territory Government
02.2022 - 04.2022
- Remote Emergency Nursing and Primary Health Care for Indigenous Community
- Caring for complex patients with chronic health
- Manage remote clinic pharmacy
- Dispense Medication According to Central Australian Rural Practitioner's Association (CARPA) Manual
- On call to attend emergency remote nursing care
- Liaise with Medical Retrieval and Consultation Centre for deteriorating patients ( Royal Flying Doctors Services)
- Patients Evacuation - Road Evacuation to Alice Springs Hospital
- Cross Culture - Giving Cultural Appropriate Care
Respiratory/Endocrine medicine
Dandenong Hospital
08.2015 - 02.2016
- Care and discharge planning, time management, prioritisation, organisation and assessment skills
- Caring for complex patients with respiratory, endocrine and renal health issues
- Consolidating and co-ordinating care with a multi-disciplinary team
- Ensuring discharge planning to facilitate a safe and smooth transition of a patient from admission to discharge
Graduate Nurse Program
Dandenong Hospital
08.2015 - 02.2016
- Care and discharge planning, time management, prioritisation, organisation and assessment skills
- Caring for complex patients with respiratory, endocrine and renal health issues
- Consolidating and co-ordinating care with a multi-disciplinary team
- Ensuring discharge planning to facilitate a safe and smooth transition of a patient from admission to discharge.
Dandenong Hospital
02.2015 - 08.2015
- Team nursing, effective time management
- Assessment, planning and implementation of patient care through collaboration with patients and their multi-disciplinary health team
- Effective communication
- Meeting key performance indicators
Dandenong Hospital
02.2015 - 08.2015
- Team nursing, effective time management
- Assessment, planning and implementation of patient care through collaboration with patients and their multi-disciplinary health team
- Effective communication
- Meeting key performance indicators
- Student Clinical Rotations
Frankston Hospital, Peninsula Mental Health Wards
01.2014 - 03.2014
Monash Medical Centre
08.2013 - 11.2013
- Clayton Gastro/Surgical Wards
Monash Medical Centre, Clayton General Medical Wards
03.2013 - 05.2013
Capabilities & Management Analyst
ConvaTec – Medical Devices
01.1998 - 01.2012
Maternity Emergency Care
09.2024
Education
Maternity Emergency Care -
CRANA Plus
AustraliaRemote Emergency Care -
CRANA Plus
AustraliaRetinal Camera Training for Primary Health Care Workers -
Brien Holden Foundation
AustraliaSome College (No Degree) - NATIONALLY RECOGNISED 4X4 DRIVER TRAINING
Central Australian Driving School
Alice Springs, NTCritical Care Nursing- SURGE -
MedCast
AustraliaHigh Dependency Nurse - SURGE -
MedCast
AustraliaTransition to Speciality Practice (TSP) in Emergency Nursing Program -
Monash Medical Centre
Victoria, Australia01.2017
Master of Nursing Practice -
Monash University, Clayton Campus
Victoria, Australia07.2014
Bachelor of Acts - Marketing
University of Central Lancashire, England
United Kingdom01.1997
Certificate III Aged Care -
All Health Training
Victoria, AustraliaCertificate III Pathology -
All Health Training
Victoria, AustraliaSkills
- Chronic Disease Management
- Data Collection
- Discharge coordination
- Case Management
- Chart updating
- Culturally-sensitive care
- Emergency Response
- Critical Care
- Nursing staff leadership
Affiliations
- Effective communication, interpersonal and teamwork
- Effective assessment and problem solving skills
- Medical screening, Adult and paediatric competent
- High level of patient care and practicing within scope of practice
- Cultural –sensitive care
- Staff Precepting
- Computer litera
Languages
English
Professional
Chinese (Mandarin)
Professional
Chinese (Cantonese)
Professional
Malay
Professional
References
References available upon request.
Timeline
Maternity Emergency Care
09.2024
Casual Remote Area Nurse - Outback
Northern Territory Government
10.2023 - 12.2023
Registered Nurse
Monash Health - Victorian Heart Hospital Emergency Department
03.2023 - Current
Casual Remote Area Nurse - Outback
Northern Territory Government
02.2022 - 04.2022
Registered Nurse - Emergency Department
Monash Health
04.2016 - Current
Respiratory/Endocrine medicine
Dandenong Hospital
08.2015 - 02.2016
Graduate Nurse Program
Dandenong Hospital
08.2015 - 02.2016
Dandenong Hospital
02.2015 - 08.2015
Dandenong Hospital
02.2015 - 08.2015
Frankston Hospital, Peninsula Mental Health Wards
01.2014 - 03.2014
Monash Medical Centre
08.2013 - 11.2013
Monash Medical Centre, Clayton General Medical Wards
03.2013 - 05.2013
Capabilities & Management Analyst
ConvaTec – Medical Devices
01.1998 - 01.2012
Maternity Emergency Care -
CRANA Plus
Remote Emergency Care -
CRANA Plus
Retinal Camera Training for Primary Health Care Workers -
Brien Holden Foundation
Some College (No Degree) - NATIONALLY RECOGNISED 4X4 DRIVER TRAINING
Central Australian Driving School
Critical Care Nursing- SURGE -
MedCast
High Dependency Nurse - SURGE -
MedCast
Transition to Speciality Practice (TSP) in Emergency Nursing Program -
Monash Medical Centre
Master of Nursing Practice -
Monash University, Clayton Campus
Bachelor of Acts - Marketing
University of Central Lancashire, England
Certificate III Aged Care -
All Health Training
Certificate III Pathology -
All Health Training
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