Summary
Overview
Work History
Education
Skills
Walking, Nature & Environment, Meditation, Family time
Timeline
SalesAssociate

Sue-Ellen Todd

Clontarf,QLD

Summary

Experienced Office Management and Administration Professional experienced in optimizing productivity, efficiency and service quality mainly across Communications Industry. Highly dependable, ethical and reliable. Works effectively with teams in ensuring operational and service excellence. Also very capable of working individually.

Overview

32
32
years of professional experience

Work History

Administration Manager

BTC Wholesale
03.1993 - Current
  • Personal Assistant to General Manager
  • Oversee office inventory activities by ordering and stocking and shipment receiving.
  • Maintaining CRM database with customer updates and report generation.
  • Entering all invoices for Accounts Payable to ensure suppliers are paid on time
  • Handling all Accounts Receivables to ensure our company has adequate cash flow
  • All aspects of Administration covered over 28 + years
  • Ensuring all staff adhere to policies and oversee purchases for each employee
  • Updating daily cashflow forecast spreadsheet
  • Invoicing customers using Ice, Myob and currently NetSuite
  • Running reports for sales, purchases, inventory and other management reports as required

Receptionist

Brisbane Telephone Company
03.1992 - 03.1993
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered central telephone system and directed calls accordingly.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Provided clerical support to company employees by copying, faxing and filing documents & typing quotations for prospective clients
  • Sorted, received and distributed mail correspondence between departments and personnel.

Administration Assistant

HRS Housing Resource Service
04.1991 - 03.1992
  • Worked with supervisors and management to provide emergency accommodation to clients
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.

Education

GED -

Centenary Heights State High School
Toowoomba, QLD
12.1980

No Degree - Office Refresher

Beenleigh Skillshare
Beenleigh, QLD
08.1991

No Degree - Job Search Training

Beenleigh Training Centre
Beenleigh, QLD
11.1991

No Degree - Tenancy Law Basics

Tenants UnionBa
Brisbane, QLD
02.1992

No Degree - Medical Terminology

Logan Tafe
Loganholme, QLD
04.1992

No Degree - Computer Studies

Bays
Beenleigh, QLD
05.1992

No Degree - Office Skills

Logan ITeC
Loganholme, QLD
06.1992

Skills

  • Records and Database Management - Ice, Myob, NetSuite
  • Daily use of Zoom for calls & meetings
  • Frequent use of Teams for calls & meetings
  • Office Supplies and Inventory
  • Product Knowledge
  • Ordering of Products
  • Customer Inquiries & customer care
  • Electronic Filing System using Google Drive
  • Multitasking and Organization
  • Accounts Payable and Accounts Receivable
  • Financial and Operational Reporting
  • Accounting Procedures
  • Microsoft Excel
  • Microsoft Word
  • Outlook & Gmail

Walking, Nature & Environment, Meditation, Family time

I have found a balance between work life and home life. This includes daily walking and being involved within the community to ensure our animals, nature and our environment are being cared for. I love spending time with elderly people who are alone and giving them something to look forward to.


I meditate at home and when in nature to calm the mind. I enjoy spending as much quality time with my family as possible. I have two adult children and two small grandchildren.


I enjoy making my own environment at home a peaceful and calming one by reducing clutter and introducing plants and anything that will bring happiness.


My children are upstanding individuals within the community. My daughter is a professional hair dresser with a client base that follows her as she moves salons. My son was a police officer with QPS and is now a qualified detective at the age of 28

Timeline

Administration Manager

BTC Wholesale
03.1993 - Current

Receptionist

Brisbane Telephone Company
03.1992 - 03.1993

Administration Assistant

HRS Housing Resource Service
04.1991 - 03.1992

GED -

Centenary Heights State High School

No Degree - Office Refresher

Beenleigh Skillshare

No Degree - Job Search Training

Beenleigh Training Centre

No Degree - Tenancy Law Basics

Tenants UnionBa

No Degree - Medical Terminology

Logan Tafe

No Degree - Computer Studies

Bays

No Degree - Office Skills

Logan ITeC

Similar Profiles

CREATE PROFILE
Sue-Ellen Todd