Summary
Overview
Work History
Education
Skills
Hobbies and Interests
References
Languages
Timeline
Generic

Sukanya BELLA Tewabut

Connell’s Points,Australia

Summary

Friendly Bar and Gaming Attendant excels in fast-paced and high-traffic environments. Over 3 years of responsible alcohol serving experience and customer service in gaming room. Experienced with engaging customers and creating welcoming atmosphere. Utilises expertise in mixology and efficient service to ensure high customer satisfaction. Track record of maintaining cleanliness and organisation, contributing to positive and smooth-running bar environment.

Overview

3
3
years of professional experience

Work History

Bar Attendant

Keg and Brew Hotel
10.2019 - 06.2021
  • Greeting customers, providing services and/or supports as per requested
  • Taking drinks and food orders using POD system as per the venue’s policy
  • Operating Pokies/Cash handling
  • Attended trainings as per requested
  • Serving drinks and food
  • Making variety of cocktails
  • Cleaning/Closing/Opening
  • Daily checking readiness for opening and closing
  • Cocktails making
  • Expanded knowledge of drinks
  • Higher level of confidence
  • Gained hospitality skills
  • Gained Money handling skills
  • Increasing gaming attending awareness
  • Dealing with intoxication

Gaming and Bar attendant

Charring Cross Hotel
01.2019 - 10.2019
  • Greeting customers, providing services and/or supports as per requested
  • Taking drinks and food orders using POD system as per the venue’s policy
  • Operating Pokies/Cash handling
  • Attended trainings as per requested
  • Serving drinks and food
  • Cleaning/Closing/Opening
  • Daily checking readiness for opening and closing
  • Cocktails making
  • Expanded knowledge of drinks
  • Higher level of confidence
  • Gained hospitality skills
  • Gained Money handling skills
  • Increasing gaming attending awareness
  • Dealing with intoxication

Bar and Gaming Attendant

The Crown Hotel Parramatta
11.2018 - 01.2019
  • Greeting customers, providing services and/or supports as per requested
  • Taking drinks and food orders using POD system as per the venue’s policy
  • Operating TAB, KENO and Pokies/Cash handling
  • Attended trainings as per requested
  • Serving drinks and food
  • Cleaning/Closing/Opening
  • New challenges
  • Improving my English skills
  • Gained hospitality skills
  • Gained Money handling skills
  • Increasing culture awareness
  • Performed cash handling duties, provided change and balanced money at end of shift.
  • Reported concerns, broken machines, and out-of-order games to supervisor.
  • Maintained accurate records of cash transactions, supporting smooth financial operations within the gaming facility.
  • Enhanced customer satisfaction by providing exceptional service and maintaining a clean gaming area.

Education

Responsible Service of Alcohol (RSA) -

CBD College Pty Ltd.
03.2024

Provide Responsible Gaming Service (RCG) -

CBD College Pty Ltd.
03.2024

Advanced Diploma - Community Sector Management

St. George & Sutherland Community Collage
02.2024

Certificate IV - Training and Assessment

Masters In Education Pty Ltd. (MIE)
01.2024

Diploma - Community Services

St. George & Sutherland Community Collage
10.2023

Certificate IV - Ageing Support

St. George & Sutherland Community Collage
07.2021

Certificate III - Individual Support (Ageing support)

St. George & Sutherland Community Collage
04.2021

Advanced Diploma - Business

Victory Institute of Vocational Education Pty Ltd
07.2019

Diploma - Business

Victory Institute of Vocational Education Pty Ltd
07.2018

Certificate IV - Business

Victory Institute of Vocational Education Pty Ltd
07.2017

Skills

  • Great customer service
  • Great communication skills
  • Active listening skills
  • Time management skills
  • Organisational skills
  • Personal dependability
  • Observation skills
  • Problem solving skills
  • Hard worker
  • Fast learner
  • Can do attitude
  • Cleanliness and hygiene
  • Decision-Making
  • Drink Preparation
  • English Fluency

Hobbies and Interests

  • Interested in music and dance
  • Interested in snorkelling
  • Interested in archery
  • Sports, outdoor activities

References

  • The Crown Hotel Paramatta, Tim, 0478 172 335
  • Charing Cross Hotel, Tolga, 0435 808 169
  • Keg & Brew Hotel, Emily, 0405 620 382

Languages

Thai
Native or Bilingual
English
Full Professional

Timeline

Bar Attendant

Keg and Brew Hotel
10.2019 - 06.2021

Gaming and Bar attendant

Charring Cross Hotel
01.2019 - 10.2019

Bar and Gaming Attendant

The Crown Hotel Parramatta
11.2018 - 01.2019

Provide Responsible Gaming Service (RCG) -

CBD College Pty Ltd.

Advanced Diploma - Community Sector Management

St. George & Sutherland Community Collage

Certificate IV - Training and Assessment

Masters In Education Pty Ltd. (MIE)

Diploma - Community Services

St. George & Sutherland Community Collage

Certificate IV - Ageing Support

St. George & Sutherland Community Collage

Certificate III - Individual Support (Ageing support)

St. George & Sutherland Community Collage

Advanced Diploma - Business

Victory Institute of Vocational Education Pty Ltd

Diploma - Business

Victory Institute of Vocational Education Pty Ltd

Certificate IV - Business

Victory Institute of Vocational Education Pty Ltd

Responsible Service of Alcohol (RSA) -

CBD College Pty Ltd.

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Sukanya BELLA Tewabut