Katelyn Trickey
Norfolk Island,NSW
Summary
I am a hardworking, well presented, active young employee keen to learn and build new skills in all areas. I have excellent communication and time management abilities with an adaptable approach to solving customer and team issues.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Bar Attendant
Norfolk Island RSL Club
09.2022 - Current
- Managed cash register transactions accurately, ensuring proper handling of payments.
- Successfully collaborated with other staff members to provide seamless service during high-volume periods.
- Checked ID cards and verified bar guests were of legal age.
- Operated and closed down bar station according to sanitation regulations and safety standards.
- Served cutomers their requested refreshments under the law and policy standard.
- Restocked ice, snacks and liquor
Cleaner
Norfolk Island Holiday Homes
09.2023 - 04.2024
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Performing daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Bakery Worker
Tosca Quintal
11.2022 - 08.2023
- Collaborated with team members to maintain a positive and productive work environment
- Arranged bakery displays to showcase baked goods, cakes etc.
- Packaged baked goods firmly and with care
- Delivered pre-orders safely to cafes and hotels
Retail
Aamzon
12.2020 - 02.2021
- Approach customers when they come in store and make conversation
- Coordinated a clean and tidy store and stock room
- Put stock out on floor
- Folded and arranged merchandise in attractive displays to drive sales
Cleaning
Bali Fresh Cleaning Limited
11.2020 - 12.2020
- Sanitized toilets, sinks, showers, kitchen surfaces and other high-traffic home fixtures.
- Cleaning walls, mopping, sweeping and vacuuming.
- Worked alongside other cleaners to complete sizable jobs in corporate office buildings and homes.
ECE Teacher
Talk Recruitment
03.2020 - 10.2020
- Supervise and monitor the safety of children
- Help children keep good hygiene
- Observe the children's struggles and achievements
- Educated children with numbers, colours and letters
- Get creative and fun to make activities for the children
Cafe All Rounder
Norfolk Island Aiport Cafe
12.2019 - 01.2020
- Took orders for tea and coffee's
- Served customers
- Cash register work
- Food preparation
- Food handler
- Constantly cleaned and sanitized dishes and utensils
- Maintained a clean and tidy work station
Service Attendant
BP Service Station
11.2018 - 12.2019
- Pumped gas for guests and took payments
- Checked customer identification for cigarette sales
- Maintained clean and orderly work station
- Restocked shelves
- Open up and set up, close up and balance till
- Most importantly provide customers with the best service possible
Sales Assistant
Boost Juice - Spotless Services Australia Ltd
02.2018 - 11.2019
- Fruit preparation
- Making all types of smoothies and juices
- Customer service
- Cash register
- Cleaning and sanitizing
Sales Attendant
Sushi Sushi - Spotless Services Australia Ltd
03.2018 - 12.2018
- Customer service
- Register work including purchases and daily balancing
- Preparing salads and sushi daily
- Health and safety regulation
- Cleaning and sanitizing all areas
Waitress
Seaview Miriah's Restaurant And Bar
12.2017 - 01.2018
- Set up and cleared tables
- Cleaning and sanitising all areas
- Register work
- Bar and table service
- Loaded trays with accessories, including eating utensils, napkins and condiments
Customer Service Assistant
Chemist Warehouse
06.2016 - 12.2017
- Educated customers on promotions to enhance sales
- Greeted customers and answered any questions or queries
- Cash register work
- Stocking shelves
- Updating catalogue and sales signs
- Delivered prompt service to prioritize customer needs
Babysitting
Family Friends
03.2016 - 08.2016
- Observed the children in every activity they do
- Taught children to put away toys
- Made sure they washed there hand after eating etc.
- Made the times always fun and positive for the children
- Reading with them to motivate them to learn and grow
Sales Assistant
New Zealand Natural
03.2015 - 05.2016
- Cutting up of fruits
- Smoothie making
- Cleaning and sanitising all areas
- Customer service
- Cash register work
- Managed hazardous materials including proper storage, handling and labeling
Waitress
Black Sheep Country Cafe
09.2014 - 12.2014
- Table service
- Register work
- Customer service
- Preparing food and beverage
- Cleaning and Sanitising all areas including dishes and tables
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
Service Attendant
Cornetts IGA - Deli
05.2014 - 10.2014
- Opened new inventory and rotated stock by dates to maintain freshness
- Restocked all meats
- Kept work areas clean, neat and sanitized to prevent possible illness or injury.
- Customer Service - keeping all customers happy
- Carefully prepared orders by slicing, weighing and packaging all types of meats and accurately calculated prices
Receptionist/waitress/Cleaning
Mulga Country Motor Inn
07.2013 - 10.2014
- Reception work -
- Planned and booked travel accommodations for staff, visitors and big groups
- Answered inquiries and resolved issues to ensure client satisfaction
- Kept reception area clean and neat to give visitors positive first impression
- Restaurant/waitress work -
- Cleaned and sanitised outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles
- Resolved guest and employee complaints to maintain complete customer satisfaction
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
- Cleaning the motel rooms -
- Cleaned, vacuumed, wiped and dusted all areas of rooms for safety regulations and keeping all customers happy
- Washed and spot-cleaned desktops, glass, doors and walls
- Washing sheets, towels, dishes etc
Education
High School Diploma -
Maroochydore State High School
Sunshine Coast - Maroochydore11.2017
High School Diploma -
Charleville State High School
Charleville12.2014
High School Diploma -
Norfolk Island Central School
Norfolk Island07.2013
Skills
- Hard working
- Motivational
- Friendly and fun
- Trustworthy and reliable
- Takes initiative
- Creative
- Great customer service
- Health and safety requirements
Certification
Certificate 3 in Fitness,
Certificate for food, health and safety,
RSA Certificate
References
Gary Cooper, Motel Owner - Mulga Country Motor Inn, Phone: 0457880656
Kylie Gardener, Cafe Owner - Black Sheep Country Cafe, Phone: 0401733297
Liz McCoy, Restaurant Manager - Seaview Miriah's, Phone: +6723 50302
Fiona Cross, Store Manager - Chemist Warehouse, Phone: 0409795668
Sali Carty, Store Manager - Boost Juice, Phone: 0407838989
Finley Barlow, Store Manager - Norfolk Island Airport Cafe, Phone: +6723 50140
Oliver Ahsee, Store Manger - Amazon, Phone: +642102897401
Tosca Quintal, Bakery Owner & Manager - Pnr Bakery, Phone: +6723 50573
Jesse Sheridan, Bar Manager - Norfolk Island RSL, Phone: +6723 51510
Wayne Bedford, Owner & Manager - NIHH (Norfolk Island Holiday Homes), Phone: +6723 50560
Timeline
Cleaner
Norfolk Island Holiday Homes
09.2023 - 04.2024
Bakery Worker
Tosca Quintal
11.2022 - 08.2023
Bar Attendant
Norfolk Island RSL Club
09.2022 - Current
Retail
Aamzon
12.2020 - 02.2021
Cleaning
Bali Fresh Cleaning Limited
11.2020 - 12.2020
ECE Teacher
Talk Recruitment
03.2020 - 10.2020
Cafe All Rounder
Norfolk Island Aiport Cafe
12.2019 - 01.2020
Service Attendant
BP Service Station
11.2018 - 12.2019
Sales Attendant
Sushi Sushi - Spotless Services Australia Ltd
03.2018 - 12.2018
Sales Assistant
Boost Juice - Spotless Services Australia Ltd
02.2018 - 11.2019
Waitress
Seaview Miriah's Restaurant And Bar
12.2017 - 01.2018
Customer Service Assistant
Chemist Warehouse
06.2016 - 12.2017
Babysitting
Family Friends
03.2016 - 08.2016
Sales Assistant
New Zealand Natural
03.2015 - 05.2016
Waitress
Black Sheep Country Cafe
09.2014 - 12.2014
Service Attendant
Cornetts IGA - Deli
05.2014 - 10.2014
Receptionist/waitress/Cleaning
Mulga Country Motor Inn
07.2013 - 10.2014
Certificate 3 in Fitness,
Certificate for food, health and safety,
RSA Certificate
High School Diploma -
Maroochydore State High School
High School Diploma -
Charleville State High School
High School Diploma -
Norfolk Island Central School
Similar Profiles
Oliver SouthOliver South
Restaurant Waiter at Rae's Kitchen, Leagues Club, Norfolk IslandRestaurant Waiter at Rae's Kitchen, Leagues Club, Norfolk Island
Ryan DixonRyan Dixon
Bowls Co-ordinator at Norfolk Island Bowls ClubBowls Co-ordinator at Norfolk Island Bowls Club
Flynn HigginsFlynn Higgins
Bar Attendant/Cellar Hand/Venue Supervisor at Nerang RSL & Memorial ClubBar Attendant/Cellar Hand/Venue Supervisor at Nerang RSL & Memorial Club