SUMAYAH MENEGUZZO
Sydney,NSW
Summary
Dedicated and detail-oriented professional with a solid customer service background, Traffic Controller Experience,worked since I was 14years 9Months on and off Multiple places and experience providing exceptional service Proven ability to effectively address diverse customer needs and quickly resolve issues, resulting in consistently high levels of customer satisfaction. Possesses excellent communication and interpersonal skills, enabling efficient multitasking in fast-paced environments and seamless collaboration within teams and completing taks within the time limit. Committed to upholding a positive customer experience and making a significant impact on overall business success.
Good At being on time and completing tasks
More of a quick visual learner willing to make new skills and getting new experiences
Open to all tasks and experiences
Overview
11
11
years of professional experience
1
1
Certification
Work History
Traffic Controller
Direct Traffic Control
08.2023 - 02.2024
- Communicated with team members using hand signals and radios.
- Partnered with crew members to use stop and slow paddles for multi-directional traffic control.
- Assembled signs and cones to direct traffic through construction sites.
- Routed traffic around construction sites for worker and driver safety.
- Controlled pedestrian movements to prevent intrusion into work zones.
- Maintained a safe work environment for construction crews by implementing appropriate traffic control measures during projects.
Team Member
Mcdonalds
01.2013 - 08.2014
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
- Assisted in inventory management to prevent stock shortages and overages.
- Stock take and re-stocking shelves and products
- Cash handling ,taking and running orders
Education
Secondary - Year 10 Certificate
Fairvale High School
Fairfield West, NSW08.2012
Skills
- Excellent Communication
- Problem Solving
- Empathy
- Patience
- Time management
- Product knowledge
- Adaptability
- Team Collaboration
- Stock Take
- Customer Service
- Cash Register
- Traffic Controller
- Open to Learning New Experiences
Certificateslicenses
- Cert III Community Services
- First Aid
- WhiteCard
- Traffic controller
- Customer Service
Personal Information
Date of Birth: 09/11/96
Roles And Responsibilities
- Customer service - taking orders, preparing orders, running orders.
- Cash register.
- Customer assistance - provide assistance and information to customers.
- Issue resolution - Address and resolve customer complaints.
- Order processing - Handle customer orders and track shipments ensuring timely delivery.
- Record Keeping - Maintaining accurate and detailed records of customer interactions and complaints.
- Upselling and Cross Selling - Identify opportunities to promote additional products or services to customers.
- Feedback Collection - Gather and provide feedback from customers to improve products and services.
- Continuous Learning - Stay updated on product knowledge, policies, industry to better assist customers.
Certification
- Traffic Controller Liscence
- Work Health and Safety General construction white card
Timeline
Traffic Controller
Direct Traffic Control
08.2023 - 02.2024
Team Member
Mcdonalds
01.2013 - 08.2014
Secondary - Year 10 Certificate
Fairvale High School
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