Sumire Kuge
Sydney,NSW
Summary
Personable, amiable and open communication style paired with excellent interpersonal, critical thinking and problem-solving skills.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Hall Staff Member
Club Grand Hit
Sydney, NSW
07.2022 - 02.2024
- Processed payments accurately using cash registers or point-of-sale systems.
- Stocked supplies such as paper towels, toilet paper, cleaning supplies.
- Maintained a clean and safe environment within the hall by sweeping, mopping, wiping down surfaces, and emptying trash receptacles.
- Greeted guests and provided information about the facility and services.
- Conducted daily inspections of all equipment used by patrons for safety compliance purposes.
- Trained new employees on procedures related to their job duties.
- Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
Education
Diploma of Hospitality Management
TAFE
Ryde12-2023
Skills
- Reservation Management
- Cleaning Procedures
- Task Delegation
- Menu Planning
- Guest Relations
- Event Promotion
- Effective Communication
- Relationship Building
- Active Listening
- Time Management
- Teamwork and Collaboration
- Emotional Support
- Equipment Setup
Languages
Japanese
Native/ Bilingual
English
Full Professional
Chinese (Mandarin)
Limited
Advantage
I have a strong inclination towards effective communication with individuals. It is my aspiration to cultivate positive relationships between customers and colleagues. Creating a comfortable atmosphere for customers brings me genuine satisfaction. Moreover, I excel in optimizing work efficiency.
Certification
- RSA
- RCG
Timeline
Hall Staff Member
Club Grand Hit
07.2022 - 02.2024
Diploma of Hospitality Management
TAFE
- RSA
- RCG
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