Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
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Summer Bamber

Summary

Dynamic hospitality and retail professional with a proven track record at McDonald's, i excel in customer service and effective communication. I am also adept at managing inventory and enhancing customer satisfaction through upselling techniques. I am recognized for adaptability and teamwork, consistently delivering results in fast paced environments while ensuring compliance with health and safety standards.

Overview

3
3
years of professional experience

Work History

Hospitality Worker

McDonalds
Sunbury
01.2023 - 11.2024
  • Maintained inventory of hospitality supplies and placed orders to ensure adequate stock levels.
  • Upheld strict compliance with health and safety regulations to ensure a safe environment for guests and staff.
  • Coordinated with kitchen staff to ensure timely preparation and delivery of orders.
  • Served food and drinks to customers in a timely manner.
  • Answered questions regarding menu items, special offers and other restaurant information.
  • Performed cashiering duties such as taking payments from customers using POS systems or manual methods.

Retail Worker

Chemist Warehouse
Sunbury
03.2022 - 06.2023
  • Explained information about quality, value and style of products to influence customer buying decisions.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Processed returns and exchanges according to company policies while maintaining positive customer relations.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Managed cash register operations using POS system and processed sales and returns.

Education

Some College (No Degree) -

Sunbury Downs College
Sunbury
11-2024

Skills

  • Customer service
  • Team collaboration
  • Problem solving
  • Effective communication
  • Time management
  • Professionalism
  • Adaptability and flexibility
  • Emergency response
  • Upselling techniques
  • Multitasking
  • Empathy and compassion

Affiliations

  • I go to church every Sunday
  • I love making coffee
  • I am always trying new restaurants or cuisines
  • I do pilates with my friends

References

References available upon request.

Timeline

Hospitality Worker

McDonalds
01.2023 - 11.2024

Retail Worker

Chemist Warehouse
03.2022 - 06.2023

Some College (No Degree) -

Sunbury Downs College

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Summer Bamber