Summer Chu
Sunnybank,QLD
Summary
Highly motivated and detail-oriented barista with a strong understanding of coffee brewing methods and beverage preparation. Skilled in operating point-of-sale systems, maintaining a clean workspace, and working effectively within a team. Passionate about creating a warm and welcoming environment for all customers.
Overview
3
3
years of professional experience
Work History
Front house staff
Mr.Rollz Restaurant
11.2023 - Current
- Established welcoming atmosphere by greeting each guest warmly.
- Worked effectively in fast-paced environments.
- Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
- Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations.
Cashier and Runner
Elgaucho
07.2023 - 11.2023
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Private English Tutor
Freelance
01.2021 - 10.2023
- Developed individualized learning plans for each student, addressing their specific needs and goals in language proficiency.
- Boosted student confidence in English communication through personalized feedback and constructive criticism.
Coffee Barista
Starbucks
11.2022 - 06.2023
- Making and serving handicraft coffee and other beverages
- Greeting customers and taking orders
Casual Floor Staff
Zara
06.2022 - 07.2022
- Assisted with store opening and closing procedures, ensuring thorough preparation for each day''s business activities.
- Restocked shelves and organized displays in alignment with merchandising standards.
- Greeted customers, identified needs and provided product advice.
Education
Bachelor of Business (advertising) -
Queensland University of Technology
Skills
Language skills
Customer Service
Inventory Management
POS Systems
Food and Beverage Preparation
Coffee machinery
Timeline
Front house staff
Mr.Rollz Restaurant
11.2023 - Current
Cashier and Runner
Elgaucho
07.2023 - 11.2023
Coffee Barista
Starbucks
11.2022 - 06.2023
Casual Floor Staff
Zara
06.2022 - 07.2022
Private English Tutor
Freelance
01.2021 - 10.2023
Bachelor of Business (advertising) -
Queensland University of Technology
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