Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Summer Matthews

Donnybrook ,WA

Summary

Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Community Support Worker

Esperance Home Care
04.2022 - 02.2024
  • Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
  • Established trust-based relationships with clients through empathetic communication and active listening skills.
  • Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
  • Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.
  • Maintained accurate records of clients progress and services provided
  • Monitored and administered medication
  • Assisted with daily living and personal care tasks while allowing clients to maintain independence
  • Maintained professional development through ongoing training courses, staying current on best practices in the field of community support work.

Nail Technician

Esperance Nails And Spa
01.2021 - 02.2022
  • Established strong client relationships through exceptional customer service and communication skills.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
  • Offered advice and recommended products to improve and maintain nails.
  • Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
  • Used acrylics, gels and glitters to create custom nail art designs for clients.
  • Educated clients on proper nail care maintenance, helping them extend the life of their treatments between appointments.
  • Collaborated with other salon staff members to create a positive work environment and seamless customer experiences.
  • Utilized time management skills effectively when multitasking between multiple clients, ensuring all received timely and quality service.
  • Supported overall salon operations by assisting with administrative duties, such as answering phones, booking appointments, and handling transactions when necessary.

Education

Certificate 3 in Individual Care -

South Regional TAFE
Esperance, WA
12.2023

General -

Esperance Senior High School
Esperance, WA

Skills

  • Disability Awareness
  • Individualized support
  • Client Advocacy
  • Emotional awareness
  • Reliability and punctuality
  • Patience and understanding
  • Confidentiality and Privacy
  • Hygiene maintenance
  • Medication Administration
  • Incident Reporting

Certification

Certificate 3 in Individual Care

NDIS worker screening check

Mandatory Reporter Training

Certificate in medication assistance and administration

St John Provide first aid

Timeline

Community Support Worker

Esperance Home Care
04.2022 - 02.2024

Nail Technician

Esperance Nails And Spa
01.2021 - 02.2022

Certificate 3 in Individual Care -

South Regional TAFE

General -

Esperance Senior High School

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Summer Matthews