SYED M. MEHDI JAFRI
Baxters Food Australia
Mickleham,Australia
10
years of professional experience
Detail-oriented Operations and Warehouse Management professional with 8 years of experience in logistics and inventory management. Specializes in operational efficiency and Lean Six Sigma methodologies within food manufacturing and FMCG environments. Expertise in process improvement, warehouse coordination, and cost-effective operational planning while ensuring compliance with safety and quality standards.
Work History
Warehouse & Logistics Manager
6 Months- Lead day-to-day warehouse and logistics activity, coordinating receivals, storage, stock movements, order fulfillment and dispatch across warehouse locations.
- Coordinate daily dispatch plans, book trucks and freight services, monitor delivery progress and resolve transport or service issues.
- Manage customer orders from receipt through system entry, allocation, invoicing and dispatch, responding to day-to-day order and delivery queries.
- Maintain customer relationships and work closely with Customer Service, Production, Planning, QA, Finance and other departments to resolve issues and support business priorities.
- Lead and support a team of approximately 20, including the Warehouse Coordinator, Inventory Controller and Customer Service function; allocate work, coach employees and coordinate training.
- Monitor DIFOT and dispatch performance, investigate misses or delivery issues and communicate service risks and corrective actions.
- Maintain inventory accuracy through cycle counts, stocktakes, variance investigations, stock movement controls and regular reconciliation with Finance.
- Ensure materials and packaging are available to production when required and support efficient movement and storage of raw materials, packaging and finished goods.
- Maintain dispatch accuracy and packaging, pallet, barcode and customer labelling requirements; ensure cold-chain and temperature-control requirements are followed where applicable.
- Coordinate freight providers, delivery bookings, tracking, claims and service performance, identifying opportunities to improve reliability and freight cost efficiency.
- Maintain safe working practices, discipline, audit readiness and compliance with site procedures; support inductions, incident follow-up and contractor requirements.
- Identify and implement practical process improvements to increase productivity, reduce waste and improve warehouse capacity, service and team capability.
Warehouse Manager
2 Years 10 Months- Managed warehouse operations and logistics activities, supporting the movement and control of raw materials, packaging and finished goods.
- Led and supported warehouse employees through daily work allocation, coaching, training and performance follow-up.
- Coordinated inventory control, stock checks, cycle counts and stocktake activities, investigating discrepancies and strengthening stock movement controls.
- Supported order fulfilment, dispatch planning, transport coordination and customer service requirements.
- Worked cross-functionally with Quality Assurance, Finance, Production, HR and other teams to resolve operational issues and maintain compliance.
- Applied continuous-improvement and Lean Six Sigma principles to review processes, reduce waste and improve operational consistency.
- Supported safe work practices, site procedures, audits and productivity standards across warehouse operations.
Managing Director
1 Year 11 Months- Managed daily business operations spanning finance, logistics and customer service.
- Led a team of 11+ employees, including workforce scheduling, training and performance management.
- Supported budgeting, payroll approvals, procurement and cost-control initiatives while maintaining workplace health and safety standards.
Project Administrator - Store Development
2 Years- Supported capital and operational expenditure budgets, project reporting and cost control.
- Assisted with trials and implementation of automated bot processes to reduce manual workload and improve accuracy.
- Coordinated with stakeholders to support project delivery, schedules and compliance with internal processes.
Operations Team Member
7 Months- Assisted customer service, replenished stock, conducted inventory checks to ensure product availability.
- Performed inventory audits to prevent stock shortages and minimize losses.
- Managed stock replenishment and front-of-store presentation to maintain availability and aisle standards.
- Replenished shelves, checked ticket accuracy, and supported smooth inventory flow.
- Assisted customers with product location, load-outs, and general store inquiries.
Catering Operations Leader
1 Year 9 Months- Coordinated interstate catering logistics and inventory to ensure timely and efficient deliveries.
- Monitored staffing and work schedules to uphold service levels while supporting KPI reporting and operational planning.
- Led daily catering operations, coordinating meal production, dispatch, and on-time flight service delivery.
- Optimised workforce rostering to align labour with flight schedules and operational demand.
- Monitored food safety, HACCP compliance, and quality standards across catering workflows.
Education
Advanced Diploma - Leadership And Management
Diploma - Leadership And Management
Bachelor of Accounting And Finance - Accounting and Finance
Skills
DIFOT management
Comprehensive warehouse logistics management
FMCG warehouse operations
Materials and inventory management
Production material availability and storage planning
Inventory accuracy
cycle counting and stocktakes
Dispatch
order fulfilment and customer service
Freight providers
truck bookings and cost awareness
Supply chain planning
Lean Six Sigma principles and continuous improvement
Team leadership
coaching and training
Cross-functional stakeholder management
Oracle ERP
warehouse systems and Microsoft Excel
Warehouse operations systems
Shipping and receiving
Inventory control
Efficient materials handling
Warehouse safety compliance
Accomplishments
- Supported operations across multiple warehouse sites and helped coordinate the transition of frozen storage toward direct delivery to the Baxters site, reducing reliance on off-site storage.
- Maintained a strong focus on DIFOT and customer delivery performance, including periods with no missed deliveries attributable to the Baxters dispatch operation.
- Strengthened stock control through monthly pallet stocktakes, cycle counts, stock audits and approved stock-adjustment processes.
- Introduced disciplined stock movement controls, including approved adjustment/sample documentation, QA involvement where required and lot-label verification.
Disclaimer
References available upon request.
Personal Information
Title: FMCG WAREHOUSE & OPERATIONS LEADER
Timeline
Warehouse & Logistics Manager
Baxters Food Australia
04.2026 - CurrentRead More
Warehouse Manager
Baxters Food Australia
05.2023 - 03.2026Read More
Managing Director
Auss Metals Recycling Pty Ltd
05.2021 - 04.2023Read More
Project Administrator - Store Development
Bunnings Warehouse
05.2019 - 05.2021Read More
Operations Team Member
Bunnings
10.2018 - 05.2019Read More
Catering Operations Leader
Qantas - Q Catering
12.2016 - 09.2018Read More
St-Peters Institute
Advanced Diploma from Leadership And Management
Read More
St-Peters Institute
Diploma from Leadership And Management
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Cambridge International College
Bachelor of Accounting And Finance from Accounting and Finance
Read More