Dedicated professional with proven customer service skills. Experienced in effective communication and team collaboration, ensuring high-quality service and customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Deli Assistant
The Fresh Food Merchant
Geelong, VIC
05.2025 - Current
Assisted customers with deli product selections and recommendations.
Prepared and sliced meats, cheeses, and specialty items for display.
Maintained cleanliness and organization of deli counter and equipment.
Managed inventory levels for deli products, ensuring freshness and quality.
Provided excellent customer service by greeting customers in a friendly manner and answering questions about products and services offered at the deli counter.
Dress Hire Business
Self-employed
Geelong, VIC
01.2023 - Current
I run a small dress hire business through Instagram as a side hustle
NetSetGo coach
South Barwon Football and Netball Club
South Barwon , VIC
04.2025 - 07.2025
Developed training programs for athletes to enhance performance and skills.
Facilitated individual coaching sessions to address specific athlete needs.
Collaborated with parents and guardians to support athlete development.
Mentored junior coaches in effective coaching techniques and methodologies.
Mentored and encouraged youth to develop strong work ethic by being positive role model and regularly practicing skills.
Bartender
Local Football Club
Thurgoona, NSW
11.2024 - 02.2025
Maintained cleanliness and organization of bar area throughout shifts.
Assisted in managing inventory and restocked supplies as needed.
Engaged with customers to provide excellent service and resolve issues.
Monitored alcohol consumption to promote responsible drinking among guests.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Processed payments accurately and efficiently with POS system.
OSHC Carer
Wodonga Catholic Parish Outside School Hours Care
Wodonga, VIC
08.2024 - 02.2025
Assisted in implementing daily educational activities for children.
Supervised children during playtime to ensure safety and engagement.
Communicated with parents regarding children's progress and daily activities.
Monitored children's behavior and provided appropriate guidance when needed.
Provided safe, nurturing and stimulating environment for children.
Sports and Recreation Trainee
Wodonga Middle Years College
Wodonga, VIC
01.2024 - 12.2024
Facilitated communication between students, parents, and staff members.
Participated in school events and extracurricular activities.
Monitored student behavior and provided guidance as needed.
Developed engaging lesson plans for diverse student groups.
Organized school-wide fitness events to encourage active lifestyles.
Fostered positive relationships with students to enhance participation.
Team Member
Woolworths
Thurgoona, NSW
11.2020 - 07.2024
As a team member at Woolworths, I:
Assisted customers with inquiries and product selections in-store.
Maintained the cleanliness and organization of merchandise displays throughout the store..
Operated point-of-sale systems for accurate transaction processing during busy hours.
Supported inventory management by conducting regular stock checks and audits.
Engaged with customers to promote special offers and loyalty programs effectively.
Trained new team members on store procedures and customer service standards.
Operated cash registers to process payments from customers.
Upheld high standards of productivity and quality in operations.
Education
Certificate IV - Sports Development
AFLSportsReady
Wodonga, VIC
11-2024
High School Diploma -
Xavier Catholic College
Albury, NSW
11-2023
Some College (No Degree) - Diploma of Health Science
Deakin University
Geelong, VIC
Skills
Customer service
Team collaboration
Effective communication
Time management
POS systems
Sports coaching
Cleaning
Certification
Driver's license
RSA
First aid/CPR
Anaphylaxis and asthma training
References
References available upon request.
Timeline
Deli Assistant
The Fresh Food Merchant
05.2025 - Current
NetSetGo coach
South Barwon Football and Netball Club
04.2025 - 07.2025
Bartender
Local Football Club
11.2024 - 02.2025
OSHC Carer
Wodonga Catholic Parish Outside School Hours Care
08.2024 - 02.2025
Sports and Recreation Trainee
Wodonga Middle Years College
01.2024 - 12.2024
Dress Hire Business
Self-employed
01.2023 - Current
Team Member
Woolworths
11.2020 - 07.2024
Certificate IV - Sports Development
AFLSportsReady
High School Diploma -
Xavier Catholic College
Some College (No Degree) - Diploma of Health Science