Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Taliilagi Vinemoni Kolio

Redbank Plains,QLD

Summary

Friendly Head Cashier for almost 10yrs dedicated to increasing team performance and improving customer satisfaction. Successful track record in challenging, dynamic environments. Gifted team leader with strong communication, interpersonal and planning abilities. Looking to expand my knowledge in other work places and Ready to Learn more.

I enjoy working in Fast Paced environments. Dedicated and eager to help young people reach full potential through positive and effective support. Compassionate and encouraging with experience working with youth of all ages. Assists youth in navigating various situations using healthy coping skills.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Residential Youth Worker

Infinity HomeCare
05.2023 - Current
  • Completed necessary reports and documentation to maintain thorough, accurate case records.
  • Provided key emotional support to special needs youth.
  • Provided guidance and advice to youth, supporting navigation of diverse personal and social issues.
  • Organized and facilitated recreational activities to engage youth in positive, team-building experiences.
  • Encouraged youth clients to develop own activities and leadership skills through group discussions.
  • Managed and led activities promoting growth in mental, emotional, and educational areas.
  • cook and clean for client
  • diving client to (school, doctors appointments, activities etc)

Cashier

NightOwl Convenience Store
07.2020 - 12.2020

I had returned to Work after maternity leave

Telemarketer

Premium Sales
10.2018 - 10.2019
  • Answered questions about company offerings with knowledgeable responses about products and services.
  • Completed daily cold calling and outreach to build sales pipeline.
  • Recorded contact information of customers and potential customers in internal database.
  • Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
  • Answered inbound telephone calls from interested customers to persuasively discuss offerings.
  • Overcame objections using friendly, persuasive strategies.
  • Set up appointments with interested customers according to schedule availability.

Cashier Team Lead

Golden Casket
07.2012 - 11.2016
  • Golden Casket is Apart of Nightowl
  • Trained team members on cash register operation and cash handling.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Communicated with customers and team members to solve problems.
  • Operated POS cash register and equipment to collect payments.

Cashier

Night Owl
07.2012 - 10.2016
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Open & Closed store
  • Clean and tidy up store

Chef

Fentons Resteraunt
06.2012 - 06.2013
  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Monitored line processes to maintain consistency in quality, quantity and presentation.
  • Prepared meals from scratch using authentic, popular recipes to generate repeat business.
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures.
  • First year apprentice

Education

Certificate I - Chef Training

TAFE Queensland
Ipswich, QLD
06.2012

Certificate III - Business Management

Redbank Plains State High School
Redbank Plains, QLD
01.2011

Skills

  • Product Location
  • Special Assignments
  • Record keeping Compliance
  • Employee Scheduling
  • Attention to detail
  • Fast learner
  • Keeping work place clean and tidy
  • Credits and Refunds
  • Team Leadership
  • Store Opening and Closing
  • Sweeping and Mopping
  • Merchandise Packaging
  • Shipment Procedures

Certification

  • TCI therapeutic Crisis Intervention Training - 31/8/23

Timeline

Residential Youth Worker

Infinity HomeCare
05.2023 - Current

Cashier

NightOwl Convenience Store
07.2020 - 12.2020

Telemarketer

Premium Sales
10.2018 - 10.2019

Cashier Team Lead

Golden Casket
07.2012 - 11.2016

Cashier

Night Owl
07.2012 - 10.2016

Chef

Fentons Resteraunt
06.2012 - 06.2013

Certificate I - Chef Training

TAFE Queensland

Certificate III - Business Management

Redbank Plains State High School
Taliilagi Vinemoni Kolio