- Reading
- Watching Movies and TV Shows
- Fashion and Style
- Music
- Video editing
Tamara Gezimati
Summary
I am enthusiastic and people-oriented with over three years of customer-facing retail experience at Typo and Skechers. I am skilled in building rapport, resolving issues, and working collaboratively in fast-paced environments. I harbour organisational skills, attention to detail, and a genuine interest in supporting positive workplace culture and employee experiences.
Overview
3
3
years of professional experience
Work History
Sales Assistant
Skechers
04.2023 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Established rapport with customers using active listening and interpersonal skills.
Sales Assistant
Typo, Cotton On Group
11.2022 - 01.2023
- Met and exceeded sales targets consistently, contributing to overall team success.
- Participated in ongoing training to stay updated on current products, promotions, and industry trends.
- Fostered positive shopping environment, leading to high customer satisfaction scores.
- Collaborated with team members to achieve sales targets and improve store performance.
Education
Bachelor of Arts - Psychology
Macquarie University
Sydney, NSW11-2026
Skills
- Goal oriented
- Relationship building
- Customer needs assessment
- Sales expertise
- Task prioritization
- Team collaboration
- Hospitality and accommodation
- Returns and exchanges
- Customer service
- Friendly and helpful
- Point of sale operation
Interests
Timeline
Sales Assistant
Skechers
04.2023 - Current
Sales Assistant
Typo, Cotton On Group
11.2022 - 01.2023
Bachelor of Arts - Psychology
Macquarie University
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