Tamara Morgan
Brassall
Summary
Student Enrolled Nurse expected to finish in November 2025 with foundational knowledge in nursing and hands-on experience gained through clinical placements. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start a career and make meaningful contributions with commitment and drive.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Administration
ClinRad Clinical Radiology Specialists
09.2023 - Current
- Customer Service/Receptionist Duties
- Communication with patients face-to-face and via telephone
- Booking of appointments
- Greeting patients
- Recording appointments on patient arrivals
- Answering telephone calls courteously and promptly
- Monitor the waiting room and attend to arising issues
Student Enrolled Nurse - Semester 3 Placement
Mater Health Services
10.2025 - 11.2025
- Delivered support with activities of daily living (ADLs) and personal hygiene daily.
- Provided support to family members and caregivers while monitoring patients' conditions and reporting any changes in patient status to the registered nurse.
- Obtained and recorded vital signs and weight documentation regularly
- Administered prescribed medications according to the written physician.
- Provided wound care procedures on a variety of patients with varying types of wounds including applying aseptic techniques, specimen collection.
- Liaised with RNs as well as a range of healthcare practitioners and allied health workers to conduct handovers, contribute to care plans, seek clarification and ensure practice was always safe.
Mater Private Hospital - Semester 2 Placement
Mater Hospital
05.2025 - 06.2025
- Implemented a range of communication techniques to build rapport with clients.
- Monitored patients and assessed risk by taking a range of observations, including vital signs, monitoring ECG, liaising with the patient, and other relevant healthcare workers
- cared for a diverse group of clients with varying conditions, requirements, and complexity of care, and cared for individuals with mental health and complex issues, and coexisting morbidities.
- Administered prescribed medications according to the written directions of a physician.
- Assisted with admissions and discharges.
Team Leader - Administration
Your Family Medical Centre
06.2021 - 01.2022
- Customer Service/Receptionist Duties
- Communication with patients face to face and via telephone
- Booking of appointments
- Greeting patients
- Recording appointments on patient arrivals
- Answering telephone calls courteously and promptly
- Monitor waiting room and attend to arising issues
- Manage Allied Health appointments (Psychology, Podiatry, Dietitian)
- Manage daily incoming electronic and hard copy mail
- Confidentially inform patients of results as per doctors’ instructions
- Manage Outgoing Daily Mail
- Telephone Operations
- Manage Switchboard
- Transferring calls
- Competent in telephone system operations
- Computer Operations
- Competent in computer and office equipment usage
- Competent of medical director, Pracsoft and PowerDiary
- Usage of HCN program
- Competent in Microsoft office programs including outlook
- Competent in scanning of medical documents and linking to patient files
- Accounts Management
- Completion of patient accounts
- Follow up on outstanding patient accounts including Workcover
- Issuing invoices and receipts
- Processing payments using TYRO machine including Medicare rebates
- Reconciliation of TYRO machine for end of day
- Banking including end of day balancing
- Resolving account errors
- Doctor report
- Preparing weekly reports for accountant
- Other Duties
- Maintaining examination and consulting rooms
- Ordering medical supplies
- Knowledge of OH&S procedures and emergency protocol
- Staff training
- Staff Rosters
Administrator/Receptionist
Mater Hospital – Shaw Unit/ Infection Prevention & Control
03.2015 - 05.2018
- Customer service
- General reception duties – inc. patient bookings, phones, patient reminder calls, typing, logging maintenance requests.
- Filing – Manual and electronic
- Stationary and medical supply ordering
- Billing – inc. payroll deductions, on the day payments
- Data entry and document uploading/processing
- Email and physical mail processing
- Computer program and internet program Operations – Inc. PractiX, MyHR, Infra, iMP, Navision, ERIC, Aurion, Multitrac, Hand Hygiene Australia Website, Workcover QLD Website, Microsoft suite
- Reporting – running weekly Dex reports, running Student immunity status reports monthly.
- Workcover – Lodging and follow up of Workcover claims.
- Updating Forms – updating of clinical forms & updating work instructions.
- Blood and Bodily Fluid (BBF) & Needlestick Follow ups and reporting.
- Banking (Daily)
Education
Diploma - Nursing
Mater Education Springfield
Queensland11-2025
Tertiary Program - Study Management, Communication at University B, and Maths Tertiary Preparation 1
University of Southern Queensland
01.2020
VCE Year 12 - Legal Studies, Maths, English, IT, Health and Human Development
Shepparton High School
01.2003
Skills
- Excellent customer service skills
- Effective communication skills, both written and verbal
- Sound computing skills
- Able to prioritise
- Strong work ethic
- Empathic and caring nature
- Strong problem-solving skills
- Flexible and adaptable work approach
Certification
- First Aid and CPR Certificates
- Nursing/Midwifery Staff Hand Hygiene Online Learning Package -Hand Hygiene Australia
- Clinical Transfusion Practice - BloodSafe E-learning Australia
Timeline
Student Enrolled Nurse - Semester 3 Placement
Mater Health Services
10.2025 - 11.2025
Mater Private Hospital - Semester 2 Placement
Mater Hospital
05.2025 - 06.2025
Administration
ClinRad Clinical Radiology Specialists
09.2023 - Current
Team Leader - Administration
Your Family Medical Centre
06.2021 - 01.2022
Administrator/Receptionist
Mater Hospital – Shaw Unit/ Infection Prevention & Control
03.2015 - 05.2018
Tertiary Program - Study Management, Communication at University B, and Maths Tertiary Preparation 1
University of Southern Queensland
VCE Year 12 - Legal Studies, Maths, English, IT, Health and Human Development
Shepparton High School
Diploma - Nursing
Mater Education Springfield