Summary
Overview
Work History
Education
Skills
Timeline
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Tammin Sells

Mildura,VIC

Summary

Proven retail professional with a track record of enhancing customer satisfaction and sales at Telstra through expert merchandise display and effective communication abilities. Skilled in cash handling accuracy and complex problem-solving, consistently delivering results beyond employer expectations. Demonstrates a professional appearance and a commitment to excellence in all tasks. Resilient retail professional with experience in diverse roles within the industry. Known for strong customer service skills, proven ability to resolve conflicts effectively, and adept at maintaining high store standards. In previous role, contributed to enhancing customer satisfaction and improving overall store operations. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.

Overview

3
3
years of professional experience

Work History

Retail Worker

Telstra
Mildura, VIC
07.2024 - Current
  • Greeted customers, identified their needs and provided assistance with product selection.
  • Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
  • Operated cash register to process payments from customers accurately and efficiently.
  • Performed daily opening and closing procedures for the store including setting up displays, cleaning shelves and counting money.
  • Processed returns and exchanges according to company policies while maintaining positive customer relations.
  • Utilized promotional materials such as signs and banners to draw attention to special offers or new products.
  • Inspected merchandise for defects prior to display on sales floor or shipment to customers.
  • Conducted regular price checks on merchandise throughout the day to ensure accuracy of pricing information displayed on tags.

Fast Food Worker

KFC
Mildura, VIC
03.2023 - 06.2024
  • Greeted customers and took their orders in a friendly and efficient manner.
  • Assisted customers with menu selections, answered questions about ingredients, and provided information on pricing.
  • Operated cash register to process customer payments accurately and efficiently.
  • Prepared food items such as hamburgers, fries, sandwiches, salads. according to restaurant standards.
  • Ensured that all food products were prepared fresh daily and stored properly.
  • Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.
  • Restocked supplies such as napkins, condiments for the convenience of customers.
  • Replenished beverages throughout shift ensuring availability at all times.
  • Provided quality customer service by adhering to company policies and procedures.
  • Followed health department regulations regarding food storage temperatures and sanitation guidelines.
  • Checked expiration dates on products prior to stocking shelves or serving customers.
  • Monitored kitchen equipment such as fryers and ovens to ensure proper functioning and safety compliance.

Supermarket Cashier

Coles
Mildura, VIC
05.2022 - 03.2023
  • Processed customer payments by cash, check, credit cards and gift cards accurately.
  • Operated the cash register efficiently to ensure accurate tracking of all transactions.
  • Assisted customers with locating items in the store and provided product information when necessary.
  • Checked expiration dates on products and ensured that only fresh goods were sold.
  • Greeted customers upon entry into the store and thanked them for their patronage at checkout.
  • Answered customer inquiries promptly and professionally while providing exceptional customer service.
  • Adhered to safety protocols such as bagging groceries properly to prevent breakage or damage.
  • Ensured shelves were stocked with merchandise throughout the day and assisted with restocking activities as needed.
  • Maintained a clean work area, including wiping down counters and cleaning spills immediately.
  • Resolved customer complaints in a timely manner while following company policies regarding returns, exchanges, refunds.
  • Conducted price checks for customers quickly and accurately to provide an excellent shopping experience.
  • Performed opening and closing duties such as counting money in registers and locking up after closing time.

Food Service Worker

Banjos Bakery
Mildura, VIC
12.2021 - 05.2022
  • Cleaned kitchen areas, equipment and utensils.
  • Stocked supplies such as food, dishes, utensils, and cleaning materials.
  • Served meals to customers in a friendly and courteous manner.
  • Greeted customers upon arrival in the dining area.
  • Prepared beverages such as coffee, tea, soda..
  • Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
  • Checked temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning.
  • Adhered to safety procedures when handling sharp objects or hazardous materials.
  • Replenished condiments at customer tables as needed.
  • Responded promptly to customer inquiries regarding menu items or special requests.

Education

Some College (No Degree) -

Mildura Senior College
Mildura, VIC

Skills

  • Loss Prevention
  • Register operation
  • Order Processing
  • Store Cleaning
  • Shipment Receiving
  • Sales proficiency
  • Store maintenance
  • Sales Promotion
  • Professional Appearance
  • Cash Handling Accuracy
  • Merchandise Display
  • Customer Assistance
  • Complex Problem-Solving
  • Effective communication abilities
  • Payment Processing
  • Cash Register Operation

Timeline

Retail Worker

Telstra
07.2024 - Current

Fast Food Worker

KFC
03.2023 - 06.2024

Supermarket Cashier

Coles
05.2022 - 03.2023

Food Service Worker

Banjos Bakery
12.2021 - 05.2022

Some College (No Degree) -

Mildura Senior College

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