Tanaya Andrew
Gympie,QLD
Summary
Hardworking Customer Service Representative with experience working with a diverse customer base. Trained in project and time management with extensive knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships with clients to increase profitability and drive business results. Retail professional with extensive knowledge of fashion industry, including current trends. Enjoys helping customers find stylish and affordable clothing and accessories.
Overview
4
4
years of post-secondary education
1
1
year of professional experience
Work History
Customer Service Team Member
Collins Foods Ltd
Gympie , QLD
2019.11 - 2021.05
- Resolved product or service problems by clarifying customer's complaint, determining cause of problem and selecting best solution to solve problem.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Sought ways to improve processes and services provided.
- Cross-trained and provided back up for customer service managers.
- Investigated and resolved customer inquiries and complaints quickly.
Education
No Degree -
Gympie State High School
Gympie, QLD 2019.01 - 2021.03
J.D. -
Tafe
Gympie, QLD 2020.01 - 2021.10
Skills
Money handling abilities
Timeline
J.D. -
Tafe
2020.01 - 2021.10
Customer Service Team Member
Collins Foods Ltd
2019.11 - 2021.05
No Degree -
Gympie State High School
2019.01 - 2021.03