Taneisha Hanson
Mickleham,VIC
Summary
Current full time Support Worker focused on improving client lives through high-quality support, compassion, kind and patient instruction. It is a must for clients to feel comfortable and safe at home and in the community. Creative and empathetic assistant with just over a year of experience, the aim is to build client skills through incremental therapeutic techniques.
Overview
10
10
years of professional experience
Work History
Hospitality Worker
Jump n Jiggle Play Centre
08.2013 - 01.2016
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying rubbish.
- Prepared food and beverages.
- Delivered excellent customer service to support company reputation and customer satisfaction.
- Reduced risks by maintaining clean and organised work environment.
- Barista skills, made coffee for customers.
- Greeted guests with friendly and professional acknowledgment to build rapport.
Restaurant Waitress
Melrose Pizza
04.2016 - 07.2022
- Built warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cleaned and reset tables to keep dining room and work areas clean.
- Sustained calm and gentle manners during communications with angry guests and resolving the issue for them.
- Answered phone to place customer pick up orders, delivery orders and reserve bookings.
- Barista skills, made coffees for customers.
Restaurant Waitress
11 Inch Pizzeria
06.2017 - 03.2020
- Built a good rapport with regular customers.
- Cleaned and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Sustained calm and gentle manners during communications with angry guests and resolved the issue for them.
- Barista skills, made coffees for customers.
- Opened the shop in the morning, closed the shop at the end of the day.
Domestic Cleaner
Self Employed
01.2020 - 01.2023
- Vacuumed rugs and carpeted areas in homes.
- Vacuumed hard floors.
- Mopped hard floors.
- Disposed of trash and recyclables to avoid waste buildup.
- Hand-dusted and wiped down furniture and window sills to keep areas clean and comfortable.
- Cleaned bathroom thoroughly to ensure of no mould or dirt build up.
Support Worker
Simply Helping
07.2022 - Current
- Assist clients with daily living needs to maintain self-esteem and general wellness.
- Help clients manage and reach individual goals, supporting independent progression and social skills.
- Transport clients to appointments and shopping centres according to schedule.
- Kept clients engaged in social networks and communities for personal health and growth.
- Prepared meals for clients for dinner/breakfast/lunch.
- Cleaned client houses.
Education
Year 12 VCE -
Gladstone Park Secondary College
Melbourne, VIC10.2016
Skills
- Order Accuracy and Delivery
- Workflow Coordination
- Warm and Friendly
- Team Leader
- Problem Identification
- Rapport Building
- Cleaning and Sanitizing
- Time Management
- Organization
- Creativity
Timeline
Support Worker
Simply Helping
07.2022 - Current
Domestic Cleaner
Self Employed
01.2020 - 01.2023
Restaurant Waitress
11 Inch Pizzeria
06.2017 - 03.2020
Restaurant Waitress
Melrose Pizza
04.2016 - 07.2022
Hospitality Worker
Jump n Jiggle Play Centre
08.2013 - 01.2016
Year 12 VCE -
Gladstone Park Secondary College
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