Tania Mackie
Mackay,Australia
Summary
An enthusiastic safety and detail oriented individual looking for a role in the mining and infrastructure industry. I believe my collaborative attitude, integrity and friendly demeanour add value to any team. With good physical fitness and energy, accustomed to working long shifts and various rosters on a DIDO basis.
Overview
16
16
years of professional experience
Work History
Utility Attendant
ESS / Compass Group
Capcoal, Anglo American, Middlemount, QLD
12.2024 - Current
- 14/7 Roster
- Perform a variety of tasks including housekeeping, cleaning kitchen, dish/pot wash, rubbish removal, restocking, cleaning equipment, mopping scrubbing floors, cleaning dining rooms, dining room service and kitchen hand duties.
- Help maintain a clean, welcoming, and safe environment for village residents.
- Work closely with team members and supervisors to meet service standards and exceed customer expectations.
- Uphold safety, cleanliness, and operational efficiency in all areas of responsibility.
Restaurant Manager
Latin Inspired
Mackay, QLD
01.2021 - 12.2024
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in food and service.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
- Facilitated regular safety training sessions for all team members to ensure a safe working environment for staff and guests to reduce risk of injury and accidents.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
Venue Manager
Ambassador Hotel
02.2018 - 12.2020
- Live-in/on-site Manager, on call 24/7 for guests, handling all guest requests, reception, check in/out, administration, security, housekeeping, safety/fire regulations, maintenance and repairs.
- Oversaw all aspects of the hotels nightclubs and event spaces accomodating 300 guests.
- Provided and organised health and safety training, workplace regulations, policies and protocols.
- Managed and carried out housekeeping and cleaning of venue including kitchens, accommodation, bathrooms and toilets, event areas, bars, stairwells, entries, windows and exterior.
Global Sales, Logistics, Production Planning
Terry Peabody and Family
Craggy Range Winery
02.2009 - 12.2017
- Acting as a vital communication bridge among owners, management, winemakers, bottling plant, marketing, sales and distribution.
- Responsible for planning and organising bottling, procurement of all dry goods, managing storage/warehousing and stock movements of finished goods.
- Serving as primary contact , receiving and processing orders for over 200 customers, owners, stakeholders and staff.
- Organising and coordinating stock movements to 43 countries via sea and air freight. Export operations, documentation and compliance.
Education
Diploma Of Business Studies - Operations Management
Eastern Institute of Technology
New Zealand03.2017
Certificate In Wine Science And Viticulture - Wine
Eastern Institute of Technology
New Zealand02.2017
Skills
- Skilled in a range of cleaning services
- Ability to maintain premises in line with high quality standards
- Trained in manual handling, chemical handling, fire awareness, first aid
- Dedicated to working in line with health and safety procedures
- Manual drivers license
- Reliable transport
- National Police Check
- Standard 11
ADDITIONAL
- First Aid and CPR
- RMVL
- Food Safety Supervisor
CERTIFICATIONS
VOLUNTEER EXPERIENCE
Orange Sky Australia
2023 - Present
Supporting people experiencing homelessness and hardship by:
Providing access to laundry machines, providing breakfast and dinner meals, engaging in positive and genuine conversations
Timeline
Utility Attendant
ESS / Compass Group
12.2024 - Current
Restaurant Manager
Latin Inspired
01.2021 - 12.2024
Venue Manager
Ambassador Hotel
02.2018 - 12.2020
Global Sales, Logistics, Production Planning
Terry Peabody and Family
02.2009 - 12.2017
Diploma Of Business Studies - Operations Management
Eastern Institute of Technology
Certificate In Wine Science And Viticulture - Wine
Eastern Institute of Technology