Taniya Verma
Melbourne,VIC
Summary
Dedicated professional with a Master's in Accounting and extensive experience in customer service and hospitality. Over three years of experience in education, training, and management have developed strong hands-on skills across diverse service roles. A passion for delivering exceptional customer experiences is complemented by a commitment to maintaining high standards in all work environments. Eager to leverage and enhance skills in new opportunities that promote mutual growth and success.
Overview
1
1
year of professional experience
Work History
Console Operator
United Petroleum
02.2025 - 08.2025
- Monitoring CCTV, checking fuel dips, and following procedures for loss prevention and safety.
- Maintained a safe working environment by adhering to established health and safety protocols during console operations.
- Assisted in training new employees, sharing best practices for successful console operation, and promoting a team-oriented work culture.
- Keeping the console area tidy, managing spills, and ensuring the forecourt is safe and clean.
- Heating and serving pies, sausage rolls, donuts, and other baked goods to Pie Face standards.
Barista
Pizzeria Cafe
01.2025 - 08.2025
- Operated espresso machines and commercial coffee brewers to create beverages.
- Elevated coffee quality and consistency using precise measurements and techniques for every order.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Sales
Maharaja Store
01.2025 - 03.2025
- Achieved sales targets consistently by implementing innovative sales strategies and tactics.
- Restocks shelves, rotates inventory, checks expiry dates, and ensures displays are neat and organized.
- Sets up promotional displays, manages product placement, and works with suppliers to ensure shelves are stocked with the right items
- Utilized various sales techniques to develop relationships with customers and drive sales.
Education
MBA - Accounting
UBSS
Melbourne, VIC09-2025
Skills
- Proficient in client relations
- Experienced in high-pressure situations
- Experience managing cash transactions
- Extensive hospitality experience
- Skilled in cleaning and housekeeping
- Proficient in prioritizing tasks
- Conflict resolution
- Client satisfaction evaluation
- CRM expertise
Accomplishments
- University Topper in Graduation
- State Topper in 12th Standard
- Served as Class Representative for 3 years
- Recipient of multiple awards in both academics and extracurricular activities
ADDITIONAL INFORMATION
- Languages: English, Hindi, Punjabi, Dogri
- Work Eligibility: Open to sponsorship or visa opportunities in Australia
- References available upon request.
AVAILABILITY
- Monday to Sunday (Full day and Night Shifts Available)
Timeline
Console Operator
United Petroleum
02.2025 - 08.2025
Barista
Pizzeria Cafe
01.2025 - 08.2025
Sales
Maharaja Store
01.2025 - 03.2025
MBA - Accounting
UBSS
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