Tanya Coleman
Deception Bay,QLD
Summary
Dedicated Community Support worker assisting people with disabilities or impairments to undertake everyday tasks and support wellbeing. Experienced in creating interactive atmosphere to expedite supportive relationship. Solid visions of institutional goals inspiring cooperation and teamwork. Highly motivated employee with desire to take on new challenges. Strong work ethics, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients.-
Overview
12
12
years of professional experience
1
1
Certification
Work History
Community Support Worker
Greenleaf Care Services
08.2023 - Current
- Took active role in patient planning process, detailing instructions, and responding appropriately and effectively to questions and concerns.
- Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
- Helped clients navigate social services system and access needed resources.
- Supported clients through development of new life skills, obtaining resources and transitioning back to society.
- Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
- Maintained accurate case records to track progress, sharing relevant updates with supervisory staff and stakeholders as needed.
- Coordinated with different service providers to meet clients' individual needs.
Disability Community Support Worker
Centacare
04.2012 - Current
- Supported individuals with facility-based planned activities in home and community settings.
- Followed and evaluated individualized support care plans to increase personal development.
- Supervised community outings, enabling clients to achieve maximum personal independence.
- Adminisitered medication in accordance with company guidelines to patients, tracking it on daily MR.
- Promoted effective working relationships with service provider and forged collateral contacts to support and deliver community-based approach.
- Assisted clients with establishing short-term goals to live successfully in their community.
- Write and type succinct file note to maintain good record keeping.
- Utilise supportive, educational approach to promoe improved functioning and meet clients needs.
- Assisted with development of daily living, communication and social skills in personal plans for individuals.
- Established and maintained community resources and referral index to promote supportive services.
- Managed caseload hours and established routines to support and provide quality care.
- Worked to eliminate barriers to accessing culturally competent medical services for clients.
- Prepared individualized service plans, driving measurable objectives and action plans.
Education
Community Services in Disabilities - Cert IV
Traxion Training
Brisbane, QLD09.2023
Community Support Services - Certificate III
Traxion Training
Brisbane, QLD11.2014
Skills
- Recreational Activities
- Emotional awareness
- Progress Evaluations
- Documentation Management
- Individualized support
- Behavioral support
- Administration and management
- Client Needs Assessments
- Budgeting and finance
- Data Entry and Reporting
- Transportation Assistance
- Family engagement
- Client Advocacy
- Nutrition Support
- Friendly, Positive Attitude
- Active Listening
- First Aid/CPR
- Written Communication
- Flexible and Adaptable
- Analytical and Critical Thinking
Certification
- Community Support Worker Certificate IV, [Company Name] - [Timeframe]
Timeline
Community Support Worker
Greenleaf Care Services
08.2023 - Current
Disability Community Support Worker
Centacare
04.2012 - Current
Community Services in Disabilities - Cert IV
Traxion Training
Community Support Services - Certificate III
Traxion Training