Tanya Galiatsatos
Sydney,Australia
Summary
Commercially driven retail leader who believes that outstanding business results begin with outstanding people. With more than 20 years' experience leading multi-site retail operations, I have built a reputation for developing capable leaders, fostering high-performance cultures and creating environments where teams feel empowered to succeed. By combining authentic leadership with strong commercial acumen, I have consistently delivered sales growth, improved profitability and operational excellence while creating exceptional customer experiences and lasting business outcomes.
Overview
21
21
years of professional experience
Work History
State Manager NSW & ACT
HYPE DC & Platypus - Accent Group
10.2023 - 07.2026
- Manage portfolio of 38 stores (29 Hype DC and 9 Platypus) with focus on commercial performance, customer experience, operational excellence, and people leadership.
- Directly led 4 area managers to elevate team performance.
- Achieved record-breaking sales for Hype DC during FY2023/24.
- Secured year-on-year EBIT growth from FY2023 to FY2025.
- Reduced wage percentage by 3% through workforce planning and productivity initiatives.
- Collaborate with merchandise finance, HR, marketing, property, and visual merchandising to execute strategic initiatives.
- Cultivate leadership capability through coaching, succession planning, and talent development.
State Manager NSW & ACT
Cue - Cue Clothing Co.
09.2022 - 08.2023
- Oversaw 52 stores in NSW, driving commercial performance and accountability.
- Achieved highest sales against budget nationally.
- Redesigned leadership structure in NSW to enhance operational efficiency.
- Cultivated high-potential leaders into management roles for succession planning.
National Retail Operations Manager
Guess - Signal Brands
04.2021 - 06.2022
- Directed national retail operations across 18 stores, formulating growth strategy and surpassing H1 budget compared to prior year.
- Implemented onboarding and sales process improvements to elevate team performance.
- Streamlined operational processes with upgraded in-store execution strategies.
State Manager NSW & ACT
MJ Bale
11.2019 - 04.2021
- Responsible for the sales and profitability of 20 retail locations (inc. Flagship, Standalone and Concession
- Pivoted priorities to meet business challenges through COVID delivering on revised budgets
- Development of personalized Clienteling programs for key VIP and Wedding shoppers
- Collaborated with CRM team to optimize Customer Acquisition, Retention and VIP Management
Head of Retail & Visual Merchandising
sass & bide
09.2017 - 05.2019
- Oversaw sales and profitability across 45 stores throughout Australia and New Zealand.
- Revised customer service model and store policies to achieve fiscal year 2017/18 budget goals.
- Cultivated a customer-centric culture by restructuring visual merchandising and retail teams.
State Manager NSW & ACT
SABA - The Apparel Group
08.2011 - 04.2016
- Led 45 stores across NSW & ACT, delivered highest sales contribution, opened flagship and concession stores.
Regional Manager
Dotti - The Just Group
01.2006 - 12.2011
- Progressed through senior operational leadership roles managing multi-site retail teams.
Education
Certificate II & III -
Auslan
Bachelor of Arts - Social Work
Higher School Certificate -
Skills
- Retail operations management
- Commercial strategy development
- P&L oversight
- EBIT growth strategies
- Sales performance optimization
- Leadership development initiatives
- Customer experience enhancement
- Workforce planning and analysis
- Change management expertise
- Stakeholder engagement
Professional Highlights
- Delivered record-breaking Hype DC sales in FY2023/24.
- Achieved year-on-year EBIT growth from FY2023 to FY2025.
- Reduced wage percentage by 3% between FY2023 and FY2024.
- Direct leadership of 4 Area Managers.
- Previously led portfolios of up to 52 stores and teams of 200+ employees.
- Delivered highest sales versus budget nationally at Cue Clothing Co.
- Achieved positive EBIT in sass & bide for FY16/17 after loss-making year
Timeline
State Manager NSW & ACT
HYPE DC & Platypus - Accent Group
10.2023 - 07.2026
State Manager NSW & ACT
Cue - Cue Clothing Co.
09.2022 - 08.2023
National Retail Operations Manager
Guess - Signal Brands
04.2021 - 06.2022
State Manager NSW & ACT
MJ Bale
11.2019 - 04.2021
Head of Retail & Visual Merchandising
sass & bide
09.2017 - 05.2019
State Manager NSW & ACT
SABA - The Apparel Group
08.2011 - 04.2016
Regional Manager
Dotti - The Just Group
01.2006 - 12.2011
Certificate II & III -
Auslan