Summary
Overview
Work History
Education
Skills
Timeline
Personal Details
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Tanya Paterson

Pacific Pines,Australia

Summary

Hi my name is Tanya am 20 years old and moved to the gold coast from Scotland with my family in October 2023. I am strong and determined and hard working. I am also a very Reliable and trustworthy asset for your company. With extensive experience in admin and customer service. I have Excellent communication skills and love to Learn. I thrive on Career progression and achieving company goals.

I also have experience using Microsoft office (Excel, Word, Power-point, Outlook). I am currently on a 482 dependant visa with no working restrictions and am currently going through my permanent residency application.

Overview

5
5
years of professional experience

Work History

Pharmacy Assistant

priceline
05.2025 - Current
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Demonstrated professionalism and empathy when handling sensitive customer situations, preserving confidentiality at all times.
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Delivered exceptional customer service through active listening skills and addressing concerns promptly.
  • Maintained clean and organised work environment, adhering to health and safety standards.

Trades Assistant

riviera
04.2024 - 05.2025
  • Boat manufacturing and detailing
  • Operating machinery
  • Paying close attention to detail in order to do a job precisely
  • Prepping parts for spray
  • Sanding, buffing and shaping
  • Quality control
  • Knowledge on safety protocol

carls jr team member

Carl's Jr.
11.2023 - 04.2024
  • Working in fast paced environment
  • Resolved any problems and ensured I was working with respect towards all customers
  • Communicated perfectly with both customers and members of staff
  • Exceeded job requirements
  • Improving customer satisfaction at all times
  • Considered hard working, driven and punctual
  • Conducted accurate sales transactions in-store and on drive thru.

Clerical/Admin Officer

NHS scotland
01.2021 - 10.2023
  • Organized clinics and appointments for multiple departments.
  • Efficiently managed patient records and appointments.
  • Oversaw general correspondence and office operations.
  • Assisted in recording and filing patient case files.
  • Developed and maintained an effective filing system.
  • Planned and organized staff rota for patient bookings.
  • Proofread office documents and memos.
  • Developed strong interpersonal skills working with patients in the diabetes department.
  • Maintain patients accounts and record account information.
  • Strongest qualities were my leadership and organizational skills
  • Healthcare operations knowledge and communication skills
  • Detail oriented and and ability to control inventories.

Education

High School - Year 12

currie high school
Edinburgh, scotland
06.2023

Skills

  • Fast adaptation to learning

  • Informed decision making

  • Digital proficiency

  • Adaptable approach

  • Structured organisation skills

  • Communication skills

  • Data entry

  • Resolving complaints

  • Updating computer database

  • Multitasking

  • Customer service

  • Organizational skills

  • Problem-solving

  • Attention to detail

  • Decision-making

  • Time management

Timeline

Pharmacy Assistant

priceline
05.2025 - Current

Trades Assistant

riviera
04.2024 - 05.2025

carls jr team member

Carl's Jr.
11.2023 - 04.2024

Clerical/Admin Officer

NHS scotland
01.2021 - 10.2023

High School - Year 12

currie high school

Personal Details

  • Eligible to work in Australia : Yes
  • Highest Level of Education: A-Level or equivalent

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Tanya Paterson