Summary
Overview
Work History
Education
Skills
References
Timeline
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Tara Clifford

Kingsley,WA

Summary

Proven track record in enhancing customer satisfaction and streamlining billing processes at ERGT Australia Pty Ltd. Excelled in debtor management and cross-functional coordination, demonstrating strong work ethic and exceptional verbal communication. Achieved significant improvements in payment reconciliations, leveraging skills in customer service and financial administration.

Overview

15
15
years of professional experience

Work History

National Sales & Service Team Member

ERGT Australia Pty Ltd
Jandakot, WA
08.2016 - Current

Working within the Billing Team of the National Sales and Service Team. Key tasks and responsibilities included:

  • Processing credit card payments
  • Daily bank reconciliation and reconciliation of credit card payments
  • Debtor management and compiling regular reports for Management
  • Daily invoicing, which for relevant companies included uploading of the invoice to their online portal
  • Management of our Billing Team inbox, answering queries and providing assistance as required by clients
  • Processing general EOM / EOFY invoicing and reports

Accounts Assistant & Projects Administration

MMA Offshore
Fremantle, WA
09.2009 - 07.2016

During my time with MMA I held various roles. Starting out on reception and assisting with relief to the Purchasing Department. I progressed to Project Administrator.

In 2014 the Projects Department was relocated to Singapore where I commenced a role within the Accounts Team.

Education

Cert IV Bookkeeping & Accounting

Wise Click Training
Balcatta, WA

Diploma in Management Studies

Griffith College
Ireland

Certificate in Office/Administration

College of Commerce
Ireland

Skills

  • Patience and composure
  • Strong work ethic
  • Telephone etiquette
  • Customer service
  • Cross-functional coordination
  • Verbal and written communication
  • Teamwork and collaboration
  • Relationship building

References

References available upon request.

Timeline

National Sales & Service Team Member

ERGT Australia Pty Ltd
08.2016 - Current

Accounts Assistant & Projects Administration

MMA Offshore
09.2009 - 07.2016

Cert IV Bookkeeping & Accounting

Wise Click Training

Diploma in Management Studies

Griffith College

Certificate in Office/Administration

College of Commerce
Tara Clifford