Summary
Overview
Work History
Education
Skills
Working with children check
Certificates Essential Training
References
Timeline
Generic

Tara Shipway

Glenmore Park,NSW

Summary

Consistent School Receptionist with over a years in improving school systems. Strong leader with history of making small but powerful changes to the school environment. Organised and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

24
24
years of professional experience

Work History

School Administrative Officer

Penrith Selective High School
01.2024 - Current

Reception Front Office

  • Undertake routine administrative duties including, client services, student services, correspondence, administration tasks, maintaining school records, processing mail and 50 daily emails other correspondence, and maintaining school and computerized records
  • High level of professionalism and customer service whilst communication with internal and external relations, providing information and advice in line with school policies and/or Principal directives and demonstrating empathy, emotional understanding and support
  • Interpreting departmental and school policies, guidelines and ensuring legislative and procedural requirements are met
  • Respond to and assist with enquiries from students, parents, staff and the community
  • Answering, transferring 30 phone calls daily and taking messages
  • Respond to assist with student enrolments
  • Liaising with colleagues from all departments & support wherever possible
  • Perform daily duties in Sentral & School Bytes
  • Update students details via ERN
  • Manage Parent Teacher Interviews
  • Coordinate Deputy Academic Reviews
  • Train and manage the daily student clerical
  • Managing lost property and clothing pools
  • Update school signage
  • Knowledge in word processing, database and spreadsheet documents
  • Hospitality to guests
  • Ability to work collaboratively with other team members.

School Administrative Officer

Kellyville High School
09.2023 - 12.2023

Reception Front Office

  • Sentral - Process student attendance
  • Administering medication
  • Administering first aid to sick & injured students - emergency care & calling parents/ambulance
  • School Bytes - Student receipting and banking
  • Assist with student enrolments.

School Administrative Officer

St Marys Senior High School
06.2023 - 09.2023

TAS: Hospitality & Food & Beverage

  • Provide support and assistance to the TAS teaching staff in all aspects of the day-to-day running of the Faculty, with particular emphasis on Food Technology
  • Preparation of food and equipment for daily lessons according to requirements and as directed by teaching staff
  • General management of food resources including ensuring food orders are submitted in a timely manner and undertaking a weekly stock take
  • Management of food storage including meat packaged and stored according to commercial standards, perishables wrapped and stored correctly, food staples clearly labelled, monitoring of use by dates
  • Checking of deliveries
  • Correct disposal of excess/out of date food
  • Source and purchase occasional items unavailable through online shopping
  • Stock control of food to ensure freshness and efficiency of use
  • Ensure food is stored and labelled according to up-to-date safe food practices
  • Ensure food preparation equipment is cleaned, labelled and used according to current best practice in food safety standards
  • Ensure fridges and freezers are monitored to ensure that food is kept at appropriate temperatures to comply with current best practice

Library

  • Assist the teacher with supervision of students, including monitoring student behavior when teachers are periodically absent from the school library
  • Assist the teacher to complete the annual library stocktake
  • Manage student loan and return processes
  • Booking study rooms.

Casual School Administrative Officer

Penrith Public School
09.2023 - 12.2023

Casual School Administrative Officer

Surveyors Creek Public
08.2023

Casual School Administrative Officer

Penrith Valley School
06.2023 - 08.2023

Administration/Receptionist

Logic Medical Centres
03.2023 - 07.2023

People & Culture Coordinator

EVT
02.2022 - 03.2023

Concierge

EVT HQ
11.2021 - 02.2022

Front Office Team Leader

Mercure Parramatta
02.2020 - 11.2021

Food & Beverage Team Leader

Mercure Parramatta
05.2019 - 02.2020

Food & Beverage Attendant

Mercure Parramatta
07.2013 - 05.2019

Restaurant Team Leader

Novotel Sydney Olympic Park
06.2008 - 07.2013

Restaurant Supervisor

Rydges Hotel Parramatta
03.2006 - 07.2008

Food & Beverage Attendant

Rydges Hotel Parramatta
03.2003 - 07.2006

Food & Beverage Attendant

Sydney Turf Club, Rosehill Gardens
09.2000 - 04.2003

Education

Diploma - Hospitality Management

TAFE NSW
01.2003

Skills

  • Sentral - School Data System
  • ERN - Updating Students Details
  • Microsoft Suite – Word, Excel, Outlook, Teams
  • Oliver - Library System
  • Best Practice - Medical Reservations System
  • OPERA – Hospitality Reservations System

Working with children check

WWC2630212E

Certificates Essential Training

  • Diploma of Hospitality Management
  • Administration of Medication in School
  • Child Protection
  • Data Breach Response
  • First Aid / CPR & Anaphylaxis
  • Provide CPR
  • Anaphylaxis e-learning
  • Data Breach Response Plan
  • Fraud and Corruption Control
  • Cyber Security NSW Essentials Training
  • Code of Conduct Online
  • Anti-Racism Policy Training
  • Aboriginal Cultural Training
  • Work Health & Safety Induction
  • E-Emergency Care
  • Working with Children Check Clearance

References

  • Jaclyn Cush, Principal, Penrith Selective High School, (02) 4721 0529
  • Maria Ryan, Business Manager / School Administrative Manager, Penrith Selective High School, (02) 4721 0529
  • Pamela Isaac, School Administrative Manager, Kellyville High School, (02) 8824 5955

Timeline

School Administrative Officer

Penrith Selective High School
01.2024 - Current

School Administrative Officer

Kellyville High School
09.2023 - 12.2023

Casual School Administrative Officer

Penrith Public School
09.2023 - 12.2023

Casual School Administrative Officer

Surveyors Creek Public
08.2023

School Administrative Officer

St Marys Senior High School
06.2023 - 09.2023

Casual School Administrative Officer

Penrith Valley School
06.2023 - 08.2023

Administration/Receptionist

Logic Medical Centres
03.2023 - 07.2023

People & Culture Coordinator

EVT
02.2022 - 03.2023

Concierge

EVT HQ
11.2021 - 02.2022

Front Office Team Leader

Mercure Parramatta
02.2020 - 11.2021

Food & Beverage Team Leader

Mercure Parramatta
05.2019 - 02.2020

Food & Beverage Attendant

Mercure Parramatta
07.2013 - 05.2019

Restaurant Team Leader

Novotel Sydney Olympic Park
06.2008 - 07.2013

Restaurant Supervisor

Rydges Hotel Parramatta
03.2006 - 07.2008

Food & Beverage Attendant

Rydges Hotel Parramatta
03.2003 - 07.2006

Food & Beverage Attendant

Sydney Turf Club, Rosehill Gardens
09.2000 - 04.2003

Diploma - Hospitality Management

TAFE NSW
Tara Shipway