With over 6 years of dedicated customer service experience, I'm transitioning to a career in Veterinary Nursing upon completing my Certificate IV in Veterinary Nursing in June 2024. Passionate about animal care and welfare, I've volunteered at multiple animal care facilities while pursuing Certificates II and III in Animal Studies and Companion Animal Services. Eager to expand my knowledge and skills in animal care.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Veterinary Nurse
Raymond Terrace Veterinary Clinic (Work Placement)
Raymond Terrace, NSW
06.2023 - Current
Confidently handle and restrain animals
Provide nursing care to patients including patient monitoring and health checking, feeding, grooming and walking animals
Collect intravenous blood samples
Administer treatments including injections and tablets
Monitor anaesthesia and report changes to the veterinarian
Assist veterinary surgeons with operations such as x-rays and ultrasounds
Communicate with pet owners about their animals, reassuring them of their animal's treatment
Educate pet owners on animal health, including vaccinations, worming, flea prevention and appropriate nutrition
Ensure the patient records are up to date by carrying out any relevant administration tasks
Cleaning duties to maintain the cleanliness and hygiene of the practice
Veterinary Nurse
Warners Bay Vets (Work Placement)
01.2023 - 06.2023
Cleaning and disinfecting cages
Assisting senior vet nurses with surgery prep
Setting up for surgeries and dentals
Provide basic health checks
Assisting with surgeries and dentals under senior vet nurses supervision
Cleaning and disinfecting consult rooms
Wrapping surgical kits
Receptionist
Wests Cardiff
01.2021 - Current
Answering phones
Greeting guests on arrival
Training new staff members
General admin such as responding to email and record keeping
Cleaning and maintaining Reception area
Undertaking general club duties
Responding to customer concerns, requests and enquiries
Maintaining customer service standards
Reconciliation of Tills, Keno and Tab
Cash handling of up to $5000
Animal Attendant
Hunter Dog Centre
11.2021 - 02.2022
Bartender/Senior Waiter
Waterfront - Exchange Hotel
06.2020 - 12.2020
Bartender
Pacific Palms Recreation Club
12.2017 - 09.2020
Animal Attendant
RSPCA (volunteer General Assistant)
09.2017 - 05.2018
Education
Certificate IV in Veterinary nursing -
TAFE
Kurri Kurri, NSW
06.2024
Certificate III in companion animal services -
TAFE
01.2020
Certificate II in animal studies -
OPEN COLLEGES
01.2018
Skills
Excellent communication
Attention to detail
Compassion for animals
Exceptional customer service
Excellent phone manners
Social intelligence
Time management
Ability to multi-task
Great organizational skills
Team Player
Certification
Certificate IV in Veterinary nursing, 2024
Certificate III in Companion animal services, 2020
Certificate II in Animal studies, 2018
References
Kirsten Muller, Senior veterinary nurse at Raymond Terrace veterinary clinic, 0437 775 734, (02) 4987 1111 (Call between 11am - 2am)
Britta Lomas, Supervisor at Raymond Terrace Veterinary clinic, (02) 4987 1111 (Call between 11am - 2am)
Beth Tilman, Owner of Raymond Terrace Veterinary Clinic and Lead Veterinarian, (02) 4987 1111 (Call between 11am - 3am)
Andrew Cameron, Manager at Wests Cardiff, 0418 512 386
Timeline
Veterinary Nurse
Raymond Terrace Veterinary Clinic (Work Placement)