Tate Butterworth
Melbourne,VIC
Summary
Dynamic customer service and hospitality professional with extensive experience in retail and a proven track record of delivering exceptional service. Expertise in communication and team coordination, ensuring operational efficiency in fast-paced environments. Committed to achieving customer satisfaction and operational excellence, complemented by a certification in Responsible Service of Alcohol (RSA). Offers a flexible, results-driven approach to all tasks.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Fun Creator
ZONE Bowling
01.2021 - Current
- Provide excellent customer service by assisting patrons with inquiries, addressing concerns, and ensuring an enjoyable experience.
- Serve a variety of food items to customers, ensuring accuracy and timeliness in delivery.
- Serve alcoholic beverages in accordance with Responsible Service of Alcohol (RSA) guidelines, maintaining a safe and responsible environment.
- Uphold and adhere to RSA policies and regulations to ensure safe and compliant service of alcohol.
- Operate cash registers, process transactions, and provide accurate change to customers.
- Maintain a clean and organized workspace, including cleaning up in the kitchen, sanitizing surfaces, and ensuring a hygienic environment.
- Assist kitchen staff in various tasks, contributing to the efficient functioning of the food service area.
- Address customer issues and concerns promptly and professionally, ensuring customer satisfaction and retention.
- Work collaboratively with colleagues to ensure smooth operations and contribute to a positive team environment.
Shop Assistant
IGA
02.2019 - 01.2021
- Assisted customers with product inquiries and provided recommendations
- Conducted efficient checkout operations
- Managed shelf stocking and stocktake functions
- Maintained cleanliness and performed daily shutdown procedures
Storeman / Department Manager / Customer Service Operator
Romeo's Foodland
11.2016 - 02.2019
- Company Overview: (Australian International Retailer of the Year 2018)
- Efficiently managed and distributed daily deliveries
- Maintained optimal stock levels in cold storage and freezer sections
- Assisted in the deli section as needed
- Ensured compliance with health and safety regulations
- Provided excellent customer service and handled product inquiries
- Proficiently operated checkout systems
- Conducted night-fill and stocktake functions
- Performed daily cleaning and shutdown duties
- (Australian International Retailer of the Year 2018)
Waiter and Kitchen Hand
McLaren Flat Bowling Club
01.2015 - 11.2016
- Provided exceptional service by serving meals
- Clearing tables
- Washing dishes during monthly Bowling Club dinners
Shop Assistant (work experience)
Office and Image
01.2015 - 12.2015
- Depositing banking
- Graphic design and layout of business cards and brochures
- Collating printing orders
- Trimming and production of posters
- Postage
- Cleaning
Education
High School -
Willunga High School
01.2017
High School -
Tatachilla Lutheran College
01.2015
Primary School -
McLaren Flat Primary School
01.2012
Skills
- Customer Service Excellence
- RSA Certification
- Multifaceted Experience
- Team Collaboration
- Organizational Efficiency
- Adaptability
- Communication Skills
- Responsibility and Compliance
- Results-Oriented
References
Available upon request
Personal Information
Date of Birth: 02/25/00
Certification
- Responsible Service of Alcohol
References
References available upon request.
Timeline
Fun Creator
ZONE Bowling
01.2021 - Current
Shop Assistant
IGA
02.2019 - 01.2021
Storeman / Department Manager / Customer Service Operator
Romeo's Foodland
11.2016 - 02.2019
Waiter and Kitchen Hand
McLaren Flat Bowling Club
01.2015 - 11.2016
Shop Assistant (work experience)
Office and Image
01.2015 - 12.2015
High School -
Willunga High School
High School -
Tatachilla Lutheran College
Primary School -
McLaren Flat Primary School
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