Tawera Rawhiti
Sunshine Coast,QLD
Summary
Experienced installation and repair technician with work history setting up, repairing and configuring AV systems equipment. Talented at building relationships with customers and solving problems with little oversight. Excellent communication and planning skills. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Detail-oriented team player with strong organisational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Fast Food Attendant
KFC
11.2022 - Current
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Made change and returned correct cash and coin to patrons.
- Promptly resolved customer complaints, escalating major issues to supervisor.
- Performed shift change tasks each day to keep store neat and running smoothly.
Laborer
KPI Construction Services
10.2022 - 03.2023
- Worked alongside team to accomplish work goals according to schedule.
- Understood and followed verbal and written instructions to complete work correctly.
- Maintained organised and clean work areas at all times on job sites.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Commercial Construction and demolition experience
- Framing and Flooring instalation
- Observed safety regulations on job sites to minimise accidents.
- Operated power equipment to move materials and promote job efficiency.
- Mixed and poured concrete for variety of projects.
Installation Technician
QuickFitz
03.2020 - 10.2022
- Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
- Installed and configured new equipment and systems according to company standards.
- Tested systems and software, noting issues and completing preventive maintenance.
- Maintained updated knowledge of all equipment, products, and services to properly educate customers.
- Established and maintained effective working relationships with vendors and contractors to support operations.
- Connected components to exterior cable systems and tested connections for adequate power and functional links.
- Repaired and updated equipment to conform to company-wide standards.
Junior Operations Assistant
Fisherman’s Daughter
08.2018 - 10.2018
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Mechanic
Ultra Tune Mechanics - WORK EXPERIENCE
07.2020 - 07.2020
- Preventative maintenance
- Schematics
- Tools
- General maintenance
- Automotive lubrication
- Communication/ interpersonal skills
Education
High School Diploma -
Park Ridge High School
Park Ridge, QLD12.2020
Certificate III - Logistics Management
Park Ridge High School
Park Ridge, QLD11.2020
Certificate of Completion - Hazard Analysis Critical Control Points (HACCP)
Park Ridge High School
Park Ridge, QLD11.2020
Skills
- Sales promotion
- Upselling techniques
- Cleanliness and hygiene
- Product presentation
- Cash handling proficiency
- Food preparation expertise
- Quality control
- Customer service excellence
- Interpersonal skills
- Problem-solving abilities
- Attention to detail
- Attended Australian Army Cadets for 3 years
Referees
Available upon request
Timeline
Fast Food Attendant
KFC
11.2022 - Current
Laborer
KPI Construction Services
10.2022 - 03.2023
Mechanic
Ultra Tune Mechanics - WORK EXPERIENCE
07.2020 - 07.2020
Installation Technician
QuickFitz
03.2020 - 10.2022
Junior Operations Assistant
Fisherman’s Daughter
08.2018 - 10.2018
High School Diploma -
Park Ridge High School
Certificate III - Logistics Management
Park Ridge High School
Certificate of Completion - Hazard Analysis Critical Control Points (HACCP)
Park Ridge High School