Summary
Overview
Work History
Education
Skills
Referees
Timeline
Generic

Tawera Rawhiti

Sunshine Coast,QLD

Summary

Experienced installation and repair technician with work history setting up, repairing and configuring AV systems equipment. Talented at building relationships with customers and solving problems with little oversight. Excellent communication and planning skills. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Detail-oriented team player with strong organisational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
5
years of professional experience

Work History

Fast Food Attendant

KFC
11.2022 - Current
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Made change and returned correct cash and coin to patrons.
  • Promptly resolved customer complaints, escalating major issues to supervisor.
  • Performed shift change tasks each day to keep store neat and running smoothly.

Laborer

KPI Construction Services
10.2022 - 03.2023
  • Worked alongside team to accomplish work goals according to schedule.
  • Understood and followed verbal and written instructions to complete work correctly.
  • Maintained organised and clean work areas at all times on job sites.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Commercial Construction and demolition experience
  • Framing and Flooring instalation
  • Observed safety regulations on job sites to minimise accidents.
  • Operated power equipment to move materials and promote job efficiency.
  • Mixed and poured concrete for variety of projects.

Installation Technician

QuickFitz
03.2020 - 10.2022
  • Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
  • Installed and configured new equipment and systems according to company standards.
  • Tested systems and software, noting issues and completing preventive maintenance.
  • Maintained updated knowledge of all equipment, products, and services to properly educate customers.
  • Established and maintained effective working relationships with vendors and contractors to support operations.
  • Connected components to exterior cable systems and tested connections for adequate power and functional links.
  • Repaired and updated equipment to conform to company-wide standards.

Junior Operations Assistant

Fisherman’s Daughter
08.2018 - 10.2018
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Mechanic

Ultra Tune Mechanics - WORK EXPERIENCE
07.2020 - 07.2020
  • Preventative maintenance
  • Schematics
  • Tools
  • General maintenance
  • Automotive lubrication
  • Communication/ interpersonal skills

Education

High School Diploma -

Park Ridge High School
Park Ridge, QLD
12.2020

Certificate III - Logistics Management

Park Ridge High School
Park Ridge, QLD
11.2020

Certificate of Completion - Hazard Analysis Critical Control Points (HACCP)

Park Ridge High School
Park Ridge, QLD
11.2020

Skills

  • Sales promotion
  • Upselling techniques
  • Cleanliness and hygiene
  • Product presentation
  • Cash handling proficiency
  • Food preparation expertise
  • Quality control
  • Customer service excellence
  • Interpersonal skills
  • Problem-solving abilities
  • Attention to detail
  • Attended Australian Army Cadets for 3 years

Referees

Available upon request

Timeline

Fast Food Attendant

KFC
11.2022 - Current

Laborer

KPI Construction Services
10.2022 - 03.2023

Mechanic

Ultra Tune Mechanics - WORK EXPERIENCE
07.2020 - 07.2020

Installation Technician

QuickFitz
03.2020 - 10.2022

Junior Operations Assistant

Fisherman’s Daughter
08.2018 - 10.2018

High School Diploma -

Park Ridge High School

Certificate III - Logistics Management

Park Ridge High School

Certificate of Completion - Hazard Analysis Critical Control Points (HACCP)

Park Ridge High School

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Tawera Rawhiti