Taylah Lombardo
Summary
A dedicated and proactive individual with a Bachelor of Criminology and a Year 12 completion. Possessing hands-on experience in customer service and administrative support, I am currently working as a Ward Clerk in an emergency department since 2023. Known for a warm, kind, and professional approach when supporting patients, families, and multidisciplinary healthcare teams. I am relocating to Geelong in February 2026 to further pursue my studies doing Forensic Science and i am seeking opportunities to contribute my skills and grow professionally within the region.
Overview
5
5
years of professional experience
Work History
Ward Clerk
CASEY HOSPITAL
03.2023 - Current
- Managed patient admissions and discharges efficiently in a fast-paced hospital environment.
- Maintained accurate patient records using electronic health record systems.
- Provided clerical support to nursing and doctor staff, enhancing workflow and operational efficiency.
- Handled phone inquiries from patients, delivering exceptional customer service consistently.
- Provide easy customer service to patients and visitors.
- Trained new staff on administrative duties.
Online Customer Service
COLES SUPERMARKET
04.2021 - 12.2022
- Assisted customers with product selection and provided recommendations for similar items.
- Managed online order processing and ensured timely delivery of purchases.
Education
BACHELOR - CRIMINOLOGY
Victoria University
Melbourne, VIC09.2025
HIGHSCHOOL - undefined
St Peters College
Clyde North01.2021
Skills
- Microsoft Word (Advanced)
- Microsoft Excel (Basic)
- PowerPoint (Advanced)
- EMR
- IPM
- Electronic health records
- Data entry
- Team collaboration
- Patient support
- Strong organization
- Kindness & Empathy
- Administrative support
- Communication skills
- Excellent customer service
Accomplishments
- Peer support leader
- Senior forum leader
- National Victorian Cheerleading Winner, 2016
- VCE Award for the Arts
- Completion of VCE
- Completion of a Bachelor of Criminology
HOBBIES AND INTERESTS
Reading, meeting new people, socializing with friends
WEBSITES, PORTFOLIOS, PROFILES
www.linkedin.com/in/taylah-lombardo
Timeline
Ward Clerk
CASEY HOSPITAL
03.2023 - Current
Online Customer Service
COLES SUPERMARKET
04.2021 - 12.2022
HIGHSCHOOL - undefined
St Peters College
BACHELOR - CRIMINOLOGY
Victoria University