Taylah Stolk
Mount Duneed,VIC
Summary
Experienced Cafe Manager with strong skills in food preparation, baking and barista service, along with proven ability in stock control, ordering and supplier coordination. Known for exceptional customer service, strong communication and building positive relationships with customers and staff. Highly organised with a strong focus on cleanliness, food safety and compliance. Skilled in developing efficient workplace systems and maintaining smooth daily operations in fast paced environments. Reliable, detail-oriented, and committed to maintaining a safe, hygienic, and well organised food environment.
Overview
2027
2027
years of professional experience
Work History
Cafe Manager
Sonny Wholefood & Cafe
Inverleigh, VIC
10.2019 - Current
- Assisted in daily operations, ensuring smooth cafe functionality and strong communication across staff and customers to maintain high levels of service and customer satisfaction.
- Built strong, positive working relationships within the team and customers, supporting a positive and efficient workplace environment.
- Extensive experience ordering food and retail stock online while monitoring and maintaining optimal inventory levels.
- Liaising effectively with suppliers to coordinate orders & deliveries, promptly resolving invoicing discrepancies and order issues to maintain accurate inventory and supplier relationships.
- Receiving, organising and storing the deliveries of fresh, frozen and dry store food items.
- Trained new team members on cafe procedures and customer service standards.
- Provided exceptional customer service in fast-paced hospitality environments.
- Ensured correct food storage, labelling and rotation to guarantee all food is fresh and in date.
- Prepared a variety of quality fresh food items ensuring readiness for cooking and smooth kitchen operations to support daily cooking and food service.
- Maintained detailed temperature logs of fridges and have consistently met health and safety compliance requirements.
- Developed and implemented an efficient ordering schedule and daily operational procedures for staff.
- Operated as a skilled barista, producing high quality coffee in a high volume setting.
- Maintained a clean, organised and hygienic workspace including cafe areas, kitchens, cupboards, cool rooms, storerooms and freezers.
- Demonstrated strong time management and multi tasking skills across customer service, food preparations and operational responsibilities.
- Strong organisational skills, maintaining a well structured kitchen, storage and prep areas to support workflow and easy access to ingredients and supplies.
- Demonstrated excellent communication skills, with suppliers, team members, and customers to ensure smooth daily operations.
- Accurately handled daily cash transactions, balanced tills and floats and completed end of day reconciliation reports.
Bakery Cashier
Rod's Bakery
Lara, VIC
05.2017 - 10.2019
- Operated kitchen equipment efficiently.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, cleaning work surfaces and taking out trash.
- Processed transactions accurately using point-of-sale systems, improving checkout efficiency.
- Monitored freshness of baked goods and fresh foods ensuring quality standards were consistently met.
- Trained new cashiers on register operations and customer service best practices.
- Operated espresso machines and brewing equipment to produce consistent beverage quality.
- Collaborated with team members to enhance workflow during peak hours.
- Prepared ingredients for daily menu items.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Operated dishwasher and manually washed dishes to clean all crockery, silverware, and cooking utensils.
- Took customer orders, prepared accurate invoices and packed orders ensuring a smooth fulfillment process.
Bakery Cashier
Bakers Delight
Corio, VIC
2016 - 03.2017
- Operated cash register efficiently, ensuring accurate transactions and customer satisfaction.
- Processed payments using various methods, including cash, credit cards, and loyalty programs.
- Assisted with store opening and closing procedures, ensuring the bakery was ready for business on time and properly secured after hours.
- Managed cash drawer responsibly throughout shifts by keeping accurate track of incoming funds from sales transactions.
- Maintained tidy and organized work area to comply with cleanliness standards.
- Assisted customers with product selection and inquiries
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Processed cash and credit transactions and balanced daily floats accurately.
Education
High School Diploma -
Lara Secondary College
Lara, VIC11.2019
Skills
- Strong organisational and time management skills
- Excellent communication and interpersonal skills
- Ability to follow and develop structured procedures
- Supplier coordination and ordering systems
- Attention to detail and accuracy
- Inventory management and stock control
- Maintaining clean, safe and well organised work environments
- Food preparation, cooking, baking and portioning of fresh ingredients and menu items
- Exceptional, friendly customer service
- Skilled barista experience
Work Preference
Salary Range
$60000/yr - $200000/yrTimeline
Cafe Manager
Sonny Wholefood & Cafe
10.2019 - Current
Bakery Cashier
Rod's Bakery
05.2017 - 10.2019
Bakery Cashier
Bakers Delight
2016 - 03.2017
High School Diploma -
Lara Secondary College