Summary
Overview
Work History
Education
Skills
Extra-Curricular Activities
Additional Information
Interests
References
Timeline
Generic

Taylah Williams

Brisbane,QLD

Summary

Dedicated Psychology student undertaking 4th year Honours in Psychological Science. Reliable and enthusiastic candidate intrigued by the field of Clinical and Neuropsychology. Eager to learn about and undertake the day-to-day routine of a hospital/practice. Possesses compassionate and empathetic traits to provide understanding when aiding in client conversations.

Overview

7
7
years of professional experience

Work History

Customer Service Team Member

Bunnings
10.2023 - Current
  • Operated register to process payments and collect cash payment for order totals.
  • Processed returns and exchanges of products as well as answering and transferring phone calls.
  • Worked as "People Greeter" to answer any customer inquiries efficiently with superior product knowledge.
  • Knowledge of Cafe day-to-day (coffee making and food preparation) applied in both opening and closing shifts.

Pick Packer

City Beach
06.2022 - 10.2022
  • Expedited order processing by prioritizing tasks according to shipping deadlines.
  • Inspected items for defects and damage.
  • Completed daily orders with expert picking and packing of shipments.
  • Counted items to verify accuracy of orders.
  • Monitored inventory levels to report on shortages or excess.
  • Maintained a clean and organized work environment, promoting safety and productivity.
  • Assembled boxes, cartons and containers to package items.
  • Maintained a KPI exceeding 95% consistently

Party Host

Launch Zone
03.2017 - 08.2017
  • Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
  • Planned parties according to customer specifications.
  • Promoted a safe environment by enforcing rules and regulations consistently during events.
  • Led creative games and activities to engage and entertain guests during events.
  • Built and established positive relationships with patrons, team members and supervisors.
  • Managed food preparation and delivery during parties.
  • Promptly took care of any injured or distressed children during their sessions, following required protocol.

Education

Bachelor of Psychological Science (Honours) - Psychology

The University of Queensland
St Lucia, Brisbane
12.2024

High School Diploma -

The Cathedral School of St. Anne & St. James
Mundingburra, QLD
12.2020

Skills

  • Proficient in multiple software's such as Microsoft: Word, Excel, PowerPoint
  • Proven experience in problem resolution with both adult and child complications Contained elevated situations when people become unsatisfied and frustrated
  • Empathetic and attentive; skilled in understanding and listening to others
  • Meticulous organisation skills and has consistently proven to meet deadlines when packing orders and stocktaking
  • Excellent communication skills essential for engaging and collaborating with colleagues

Extra-Curricular Activities

  • Member - UQ Open Touch Football Team (2021-2023)
  • Member - UQ Open Netball Team (2021)

Additional Information

  • Languages - English (Fluent)
  • Licenses - Blue Card, Yellow Card, Police Certificate and N95 Mask Fitting

Interests

Avid creator of photography and art. Enthused to participate in many sports throughout the years including touch, netball and volleyball.

References

Lauren McCallum - Bunnings Customer Service Manager 

  • 045 874 8271
  • rockleacs@bunnings.com


Kasandra Doble - Personal Reference

  • 040 949 2346

Timeline

Customer Service Team Member

Bunnings
10.2023 - Current

Pick Packer

City Beach
06.2022 - 10.2022

Party Host

Launch Zone
03.2017 - 08.2017

Bachelor of Psychological Science (Honours) - Psychology

The University of Queensland

High School Diploma -

The Cathedral School of St. Anne & St. James

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Taylah Williams