Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

ANDREW NJAM

Southbank,VIC

Summary

Seeking a business or data analyst internship to enhance analytical skills and utilize data analytical skills to provide an effective data-driven solution that would drive revenue growth. Keen to utilise extensive business process modelling experience and project management skills to provide meaningful solutions to fix or improve business internal and external processes, while enhancing leadership and management skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Service Team Member

Woolworths
06.2022 - Current
  • Inspecting self-check out machines to ensure scale and system is operational
  • Providing quality and professional support to customers needing assistance
  • Assisting with management of stocks and products
  • Managing closing of store, ensuring all cash are withdrawn from self-checkout machines

Data Analyst

Dennis Family Homes
08.2023 - 11.2023
  • Conducting meeting with client to collect requirements and understanding the main objective of the project
  • Conducting insightful analysis through various datasets and examining key variables within each dataset
  • Updating client with weekly project status
  • Monitoring changes to project scope as more data were acquired from the client
  • Developing insightful dashboards using Tableau
  • Providing a comprehensive report highlighting the key information through visualisations
  • Presenting final product to the client, illustrating the key elements within the dashboard, and providing guidelines to navigate through the dashboard

Property Manager

Yousales Property Group
01.2022 - 04.2022
  • Opening inspections for rental properties
  • Conduct property check-up for tenants
  • Managing rental properties for tenants
  • Providing customer service for tenants
  • Organizing leasing and residential tenancy documents for landlord and clients
  • Performing Data Entry duties for prospects and landlord details using PropertyMe and Property Tree

Website Developer

Zoom Art with Maureen
07.2021 - 10.2021
  • Consulting with client to gather requirements and client’s schedule preferences
  • Conducting weekly spring meeting to discuss project’s progress
  • Defining requirements in project
  • Creating Gannt chart to outline timeline of project and outcome for each week
  • Managing changes to project scope and monitoring progress
  • Developing website features and designs with WordPress
  • Building rapport with client to ensure client is comfortable
  • Presenting final product to client and providing ongoing support after project is finalised

Education

Masters of Analytics - Data Analytics

RMIT University
03.2024

Bachelor of Information Communication Technology - System Analytics

Swinburne University of Technology
02.2021

Diploma of Information Technology -

Swinburne University of Technology
02.2019

Diploma of Business Administration -

PSB Academy
Singapore
11.2017

Skills

  • Possess necessary skills to deliver consistency and persistent to the team
  • Possess the competency to work in a team and individually
  • Proactively assist and support team members to deliver exceptional results
  • Excellent organizational and time management skills with a strong ability to manage and complete tasks effectively and efficiently
  • Experienced in using statistical, database, programming, and machine learning softwares such as Python, R Programming, Tableau, and SQL Database
  • Experienced with Business Process Modelling and using Business Process Mapping tools such as Lucid Chart and Microsoft Visio
  • Skilled at computer literacy: Microsoft Office (Excel, PowerPoint, Word, OneDrive, and Outlook) with excellent keyboard skills, speed, and accuracy
  • Competent in defining requirements to achieve the goal of a project
  • Capable of problem solving, conflict management, and negotiation skills
  • Strong initiative attitude to support and motivate team members
  • Proficient report writing skills with great precision and accuracy
  • Strong telephone skill, and able to communicate in a precise and professional manner
  • Fast-learner and able to adapt in a team and working environment rapidly
  • Communicate effectively and professionally in both written and verbal

References

Available upon request

Certification

Google Certificate - Project Management

Timeline

Data Analyst

Dennis Family Homes
08.2023 - 11.2023

Customer Service Team Member

Woolworths
06.2022 - Current

Property Manager

Yousales Property Group
01.2022 - 04.2022

Website Developer

Zoom Art with Maureen
07.2021 - 10.2021

Masters of Analytics - Data Analytics

RMIT University

Bachelor of Information Communication Technology - System Analytics

Swinburne University of Technology

Diploma of Information Technology -

Swinburne University of Technology

Diploma of Business Administration -

PSB Academy

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